Allegro Puerto Plata Hotel Reviews
P.O. Box 368, Playa Dorada, Puerto Plata,

70%
families recommend
408 family reviews



PattiD - Feb 29th, 2012
Stayed Feb 19/26 2012 resort very dated, needs lots of repair! Had family suite nice room with 2 bedrooms, 2 bathrooms, both toilets did not flush well at all! Hair dryer did not work! When reported they fixed right away! Rooms cleaned daily but more +not done very well!

Food was not very good!The same thing every day! And not that good! We ate salad and bread every day! The bread was great! Make sure you book the Mexican restaurant it's was really good, the Italian was also good! But you can only go to the 3 special restaurants once each week. Asian one not so good! Pool area was nice. Great for kids. Wave pool only went off three times a day. Resort was not busy at all. Shopping center only 5min walk off the resort.


Date of Stay: 02/19/2012
Children in Party: 2


Tots (0-2)
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canadians-eh - Dec 4th, 2011
This is an old resort which has not had money put into it for maintenance or upgrades for a very long time. A lot of the resorts in the playa dorada complex are closed mostly because of the European economy and lack of its tourists. This resort is more +20% full during the week with mostly canadians from ontario and quebec, and then full to capacity friday/saturday/sundays due to allowing locals in. With restaurants and ammenities closed, this is way over capacity. At the risk of not sounding politically correct, it is a zoo on the weekends. These are a very loud and rude people who seem to have resentment or a sense of entitlement. Major lack of manners and patience. NOT the way we want to spend our vacation with people butting in, bumping you, yelling and so on. Totally takes away from the relaxing vacation. Its literally a feeding frenzy at the buffet restaurant and around the bars.
The food was very limited, not much variety or meat or fish. Nothing from the buffet from 10:30 till 12:30 and nothing from 2:30 till 6:30 except at the beach bar where you can have either dried out cheese sandwiches or nacho chips and cheese. On weekends you can get burgers and fries there.
The rooms are ok, the bathrooms need work. Sink and tubs do not drain well at all, and have way too much mildew for most peoples liking.
Pools are good but not clean.
Beach is fine but very wavy and stirs up a lot of sand.
Staff are fine and helpful.
Although the main bar is supposed to be an Adult Bar, on weekends its tough to get a drink there because of all the kids.
I understand the Royal Suites area is much nicer with a nice pool and swim up bar.
For just a few bucks more you can stay at the Barcello which is WAY nicer.
After 6 trips to the Dominican, and plenty of resorts to compare with, we won't be back to the Allegro.

Date of Stay: 11/26/2011
Children in Party: 2


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