Home > Family Resorts > USA National Parks Family Hotels and Resorts > Great Smoky Mountains National Park, TN Family Hotels and Resorts > Gatlinburg Falls Resort
Worst family trip ever at by pamala
When we arrived, the front desk clerk was rude and not very helpful. We arrived at the cabin excited to see the view ( which was falsly advertised online) , and to our surprise our cabin was surrounded by trees and no view of the mountains. Mind you we drove six hours to see the view. The next thing we noticed was that the furniture had holes and rips and the love seat was completely broken. As we looked around the cabin, we noticed the pool table was broken as well as the stove. We called maitenence, and they were friendly but sadly could not fix any of the problems. They do not keep the cabins maintained. I would not recommend this resort to anyone. Save your hard earned money for a different resort.
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