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Rudest and unprofessional receptionists! by Roxainne
Just let you know that the receptionists are rude and not helpful and professional at all. The hotel is old and the rooms look like 2 or 3 star hotels with old version of TV and uncomfortable beds. The bath tubs were old, no shampoo. Our sheets never changed in a week that we were staying in the room. The spa was horrible, very limited access and Jacuzzi was cold. I liked the ocean, beach and pools anyway. The night shows were amusing. The desserts were not delicious at all and we could not choose any sort that be eatable. The ice creams were melted.
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