Ritz-Carlton Kapalua Review

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506 Family Reviews
1 Ritz Carlton Drive, Maui HI
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Editor’s Review of Ritz-Carlton Kapalua

The Ritz-Carlton Kapalua is, as the name implies, a luxurious resort on Maui's Kapalua Coast. Tucked away from the resort-heavy area of Wailea, Kapalua is an hour from the airport, along a typically two-lane road that offers beautiful beach views. The resort sits at the farthest end of the resorts along this highway, nestled into a mountainside with lush vegetation (and 100 more days of rain each year than the resorts just 20 minutes down the road at Kaanapali).

The resort was originally constructed in 1992 and received a full renovation in 2008. Shaped like a U, it overlooks the ocean with floors and a pool descending gracefully down the slope. The resort is not located right on a beach, as during construction, a Hawaiian
... more burial ground was discovered and the resort decided to redo its plans and preserve the area, which now appears as a great lawn behind a row of manicured hedges. A winding path takes guests down to Fleming Beach, where guests enjoy Ritz-Carlton's renowned Ambassadors of the Environment Program.

Additionally, the hotel sits next to a golf resort with two courses, plus shops and other vacation rentals, and guests of the Ritz-Carlton Kapalua can enjoy them all.

To learn more about Ritz-Carlton, please visit Ritz-Carlton. less
Our Editor Loves
  • Ambassadors of the Environment program
  • Quiet Kapalua coast
  • Suites with large living spaces
Family Interests
  • Beach
  • Golf
  • Hiking
  • Museum/Cultural
  • Water Sports
Family Amenities
  • Babysitting
  • Children's Program
  • Connecting Rooms
  • Cribs
  • DVD Player
  • Family Room 5+
  • Free Wi-Fi
  • Kitchenettes
  • Laundry Service
  • Meal Plan
  • Onsite Dining
  • Refrigerator
  • Pool
Our Member Reviews 506 Reviews
Sadly, not the place it once was.
Reviewed on 12/01/2012
We have been to Kapalua and the Ritz seven times in the past 10 years, and after this visit we won't come back. Kapalua has become a sad place. The staff are grumpy and unfriendly. The restaurant hours are limited. It's hard ... Read full review
Maui in Luxury
Reviewed on 10/18/2011
This has been our 3rd stay at this resort and it never falls short of the best. From staffs attentiveness to our needs to that of being addressed by our name by the next morning our stay is always enjoyed. Highly ... Read full review


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Guests of the Ritz-Carlton Kapalua have a choice of residences, located in the northern building, and guestrooms and suites, located in the southern building, totaling 463 rooms. Cribs are available upon request in each accommodation style, and guestrooms offer connecting capabilities.

Residences are privately owned, but managed by the Ritz with Garden View, Ocean View and Oceanfront, One-Bedroom Residences. Each has a partial kitchen with a dining room and separate bedroom, plus a living room with a sofa bed to accommodate four.

Terrace, Deluxe and Deluxe Ocean View rooms are 440 square feet in size and are studios with private lanais and large marble bathrooms with tubs. Suites, Garden, Ocean View and Ocean Front are 900 to 1,200 square feet in size, and provide separate bedrooms and living areas with sofa beds, private lanais and large bathrooms with tubs. Standard rooms feature one flat-screen TV, while suites and residences offer two TV's. One king or two double or queen beds are available, and rooms sleep up to five with the addition of a crib for infants.

Club Level
Ritz-Carlton Club Level rooms and suites are located on the private eighth floor and include access to a Club Lounge with private concierge. The lounge provides ocean views and features a computer, free Internet access, games, newspapers, magazines, and DVD's to borrow and watch in-room. The lounge also provides light breakfast, lunch, snacks and appetizers throughout the day, at no additional charge.