by Diana Lambdin Meyer
As with all Embassy properties, each room here is a suite, thus allowing lots of room for the family to spread out. A swimming pool and complimentary cribs or cots are among the child-friendly amenities in this hotel on the Country Club Plaza. This is a hotel location that will please the shopaholics in your family. The best shopping in the city is just out the door.
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Our Editor Loves
- All accommodations are two-room suites
- Complimentary cooked-to-order breakfast
- Close proximity to LEGOLAND
I've stayed at several Embassy Suites over the years and this particular hotel was an embarrassment to the Hilton name. Yes, it is in need of a renovation but that does not excuse dried nail polish on the couch, large spots on the carpet that looked like tar or gum, a threadbare comforter and an air conditioner unit that dripped water on the floor and didn't properly cool the room. We asked to be moved and were moved next door to a room that was marginally better. We did notice that they gave the room to someone else and saw that there was still water on the floor from the air conditioner when we walked by. Then there is the imcompetence of the front desk staff. Upon arrival they were unable to splt the three night stay onto two credit cards (this has been done before) and when we checked out they upped the rate from the one we were quoted and the manager challenged us on that fact, even though we had proof. We will never stay there again!!!
by Anthony H
Many reviews stated that the hotel was outdated. The rooms could use an update, however, this hotel was awesome for our family. The morning breakfast was fantastic and the cooks were extremely personable and very happy to do their job. Our kids loved the pool. I was concerned about not being downtown, but the traffic was very light and had no problem getting into town. The rooms were so spacious and met our family needs. We moved from a downtown hotel to this Embassy and would stay there next time in town without a thought.