The Grove Resort Orlando

14501 Grove Resort Avenue, Orlando, 34787, FL

Lazy River at The Grove Resort & Spa Orlando; Courtesy of The Grove Resort & Spa Orlando
Cypress Room at The Grove Resort & Spa Orlando; Courtesy of The Grove Resort & Spa Orlando
Surfari Cabana at The Grove Resort & Spa Orlando; Courtesy of The Grove Resort & Spa Orlando
Pool at The Grove Resort & Spa Orlando; Courtesy of The Grove Resort & Spa Orlando
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TripAdvisor Rating

Editor's Rating

Overview

The Grove Resort Orlando features hundreds of suites; three swimming pools (one with a kids’ play area); a water park; several dining options, including a grab-and-go market; fitness center; and full-service spa. The resort is the area’s second hotel by BENCHMARK, a Global Hospitality Company; the other is the Villas of Grand Cypress in Orlando.

The hotel is located on 106 acres of land in Winter Garden — 18 of which are Lake Austin, where guests can enjoy kayaking, paddleboating and fishing. Just outside of Orlando, the hotel’s location is secluded and quiet. Many families may find the location especially nice after a not-so-secluded and loud day at the theme parks; other families (like us) may feel too far removed from the action. It’s all a matter of preference.

When it’s time to go to the theme parks, the resort provides a shuttle (included in a resort fee) to a Disney World Transportation Center, where you can then catch a bus to the parks. If you’re driving on your own, expect a 20-minute commute.

The resort’s suites are especially convenient for families, ranging from one to three bedrooms and offering fully equipped kitchens, washers and dryers and patios or balconies.

Our Editor Loves

  • Residential-style suites
  • Pools and natural adventures
  • Quiet location

Family Interests

  • Museum/Cultural
  • Theme Park
  • Water Parks
  • Water Sports

Family Amenities

  • Cribs
  • Family Room 5+
  • Free Wi-Fi
  • Game Room
  • Kids' Pool
  • Kitchenettes
  • Onsite Dining
  • Pool
  • Refrigerator

Rooms & Rates

The resort's residential-style suites are luxuriously spacious, ranging from 1,200 to 1,600 square feet in size. Each unit features a fully equipped kitchen, dining area, washer and dryer and patio or balcony with a table and chairs. Bathrooms offer shower/tub combinations and toiletries by Tommy Bahama.

Most suites overlook the hotel's pools and Lake Austin.

Pack 'N Plays are available upon request for those traveling with infants; there is no charge.

Note: As an environmentally conscious organization, The Grove Resort Orlando provides housekeeping services every other day. Guests can receive a $10 resort credit for every cleaning they opt out of. Ask for details at check-in.

One-Bedroom

One-bedroom suites offer a private bedroom with a king bed, plus a sleeper sofa in the living room; these units can sleep up to four guests. They have one bathroom.

Two-Bedroom

There is one king bed in the master and one queen bed in the second room. There's also a sleeper sofa in the living room, so six people can comfortably fit in the two-bedroom suite. There are two bathrooms.

Two-Bedroom Family Suite

There is one king bed in the master and two full beds in the second room. There's also a sleeper sofa in the living room, so eight people can comfortably fit in the two-bedroom family suite. There are two bathrooms.

Three-Bedroom

There is one king bed in the master and one queen bed in the second and third rooms with the addition of a sleeper sofa in the living area. This three-bedroom suite can accommodate up to eight guests. These units have two or three bathrooms.

Reviews

Great resort. Some small issues...

by 658andyf

Rooms are great. Staff are nice and friendly.

It’s one of those resorts with car park as the core but Seems like they stick people on 7th floor unless they complain - no car access above 6th. Fantastic views and really quiet compared to most other resorts as it’s set so far from the road.

10 mins to animal Kingdom - 22 to magic kingdom.. but it’s away from most traffic routes.

Close to target / publix / Walmart.

Nice pools and big slides.

So the issues I had were the toddler slides were shut our two non park chill days so had to go to blizzard beach instead. And on the other days one of the big slides (yellow) was shut.

Also a carpet in the enormous bathroom next to safe was wet. Probably a leak from the shower. Didn’t complain as didn’t want move rooms.

Internet was 10mb for the basic free and 20mb for the $10 a day version which makes little sense.

One glaring problem though was the lack of Disney TV channels... no Disney junior or XD... luckily saved by downloaded tablet shows on Disney life!

Overall awesome with a Few issues!

DO NOT STAY

by TShehzad

We travel as a family all over the world and although I heavily rely on TripAdvisor for trip planning, I don’t write many reviews since most people have covered the topics.
Unfortunately I am so appalled at the POOR SERVICE and total disregard 90% of the staff and management have that I felt compelled to write.

CONS:
1. Do not expect ANY service - housekeeping, poolside, front desk, bell service.

We stayed Mon-Thur and were scheduled to get housekeeping on Wednesday as they do it alternate days only. It’s the dumbest reason - we are green. For a green hotel, there wasn’t a single recycling option in the apt, single trash can, no recycling containers on property. They are just cheap. One cleaning lady showed up at 9 am on Wednesday and we were just leaving for the pool so I said if you can just return in 30 mins so we are out of the way. She parked her giant cart in front of the apt and left. NEVER TO SHOW UP. So we return after a full day at 5:30 pm and the cart was still parked there. I called housekeeping as I had no clean towels after 2 days or shampoo. Pretty unhelpful response until I started getting upset and she said we will send towels up. I went hunting for someone as bathrooms needed cleaning after 2 days and finally the cleaning lady returned and said I was busy with one other room and then I was on break. I asked her if she cleaned one room the whole day and she said it was very messy so took her a very long time. I called supervisor again and she said sorry and the lady started cleaning while we were in the room going all over us and around us and I just asked her to leave.
BELL SERVICE: checking out today we waited over 25 mins in hopes that bell man will appear from wherever they were to get our luggage out of storage. Running late for our flight and we had to let our uber go because there was no one at bell reception. Finally had to hunt a manager again and get upset to make them get a key and find our luggage.
POOL: over 150 people at the pool, apparently they have at full capacity and there were 2 servers doing the entire area; drinks and food. We tipped the guy extra because we felt bad for him running around. We went to the pool at 7 pm one night when it was cold and towels and dirty dishes were all around and not a person in sight to do any sort of cleanup.
We asked for a late checkout as our flight for delayed and obviously didn’t get it. I understand it was busy so we didn’t push. We asked where the showers were located near the pool so we could change before airport and the front desk said there are no outdoor showers anywhere. We knew that couldn’t be true so went hunting and found multiple outdoor showers all around the pool. There were no changing facilities or anything to allow guests to change after checkout.

Also, this place is close to nothing in Orlando. Even for Disney it’s a solid 25 mins from Disney Springs and 20 mins to the park with no traffic. Super far from MCO and Universal and not even a wawa or 7/11 or anything close by so you are totally dependent on their store for anything you need or getting in a car. For a $30 per day resort fee which is significant if you are you are staying a week or over, the service and general lack of customer service is a joke.

I stayed here since I thought it was a newer resort and might not be as worn down as onsite Disney and Universal resorts are turning out to be, but it was a BIG MISTAKE. The Gove doesn’t have good location, or anything unique to offer in a city where choices are abundant. The apartments and landscaping are actually very nice and it’s a shame that understaffing, zero training for staff and a total lack of customer service make this a horrible choice. Service is the easiest thing for a hotel to fix, and I hope they do it and stop being cheap.

Family Activities

Pools
The resort has three lagoon-like swimming pools grouped in one area and known as The Springs. One pool features zero-entry access, a play area designed for kids. Covered cabanas are available to rent; costs vary by day of the week/time of the year, but typically start around $50 per day.

Natural Adventures
Families can (and should) take advantage of the hotel's location on Lake Austin. You can rent a paddleboat or kayak, or go fishing (either on a boat or on the dock); additional fees apply.

Surfari Water Park
Opened in March, 2018, Surfari Water Park features a FlowRider Double surf simulator, a relaxing lazy river, two dueling water slides, a kids' activities pool, BBQ and free entry!

Game Room
Flip Flop's features arcade games the whole family will love -- Skee ball, the Fun Zone Crane, and more!

Family Dining

Alfresco Market
The first dining option to open at The Grove Resort Orlando, the Alfresco Market offers grab-and-go items -- coffee drinks, snacks, pastries, you name it.

Valencia
This is the hotel's full-service restaurant, serving breakfast, lunch and dinner. Breakfast includes a full buffet (based on hotel occupancy), as well as an al a carte menu with traditional breakfast favorites. Lunch and dinner feature a la carte American menus. Kids' menus are available.

Springs Bar & Grill
The pool bar, Springs Bar & Grill, serves burgers, sandwiches, salads and the like -- plus cocktails, of course!

Longboard Bar & Grill
Located inside Surfari Water Park, Longboard Bar & Grill serves casual fare by the pools. Expect burgers, sandwiches, salads and the like, plus cocktails and mocktails.

Planning & Tips

All About the Extras
Resort Fee

 

The resort charges a daily resort fee of $30; this covers Wi-Fi, in-room coffee services, access to Surfari Water Park and use of the lazy river tubes and towels; access to the fitness center; unlimited in-room local and toll-free calls; use of the business center including printing; scheduled calendar of resort activities for the family; and shuttle services to the closest Disney Transportation Center.

Wi-Fi
Wi-Fi is included in the resort fee and works well throughout the resort.

Fitness Center
The resort has a small fitness center with cardio machines, free weights, yoga mats/balls and the like. The fitness center is available to guests all day; room key cards are required for access.

Parking
Self-parking in a private car garage is available for $15 per day.

Organized Events
The resort offers dive-in movies (free of charge) and other events weekly. Events/offerings vary, so ask about upcoming events during your stay.

Golf
The resort has a partnership with the nearby Orange County National Golf Center, which means golf fans can take advantage of packages that combine nightly accommodations with greens fees. Orange County National has the largest driving range in the U.S.!

The Art of Smart Timing
Late-summer through September (excluding Labor Day weekend) is the best time to visit The Grove Resort Orlando in terms of lowest rates.

Getting There
The Grove Resort Orlando is about 30 minutes from Orlando International Airport (MCO).

Getting Around
The resort provides shuttle services (included in the resort fee) to the closest Disney Transportation Center, where you can then hop on a bus to the parks. It's about a 20-minute drive to Disney World if you decide to go the parks on your own.

For Mom and Dad
Escape Spa
The resort's spa has four treatment rooms where you can indulge in a facial, wrap or massage. Manis and pedis are also an option (for kids, too!) and you can opt to have those done by the pools for a special treat. Reservations are recommended.

Element
Element is the bar to visit, serving handcrafted cocktails with a player piano in a chic space. Visit for a nightcap after a day with Mickey!

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