I am here for one night for a business meeting. My arrival started with a long wait to check in (over 30 min) despite only 2 people ahead of me in line. Then, the elevators were another 10 minutes to get. When I arrived in my room to work on my project, the Hilton Honors login would not recognize my name/room number nor would it recognize my Hilton Honors ID. After trying multiple times, I called the front reception area, and was told, "Oh, that doesn't work, let me give you a different network and password". When I asked about this, she said it hasn't been working for quite some time. Really?
Then, ordered soup and a salad. The nice gentleman who brought my food forgot the soup, and when he returned with it, he said "just place the tray outside after you are done". Which I did. 9 hours later, it is still sitting there this morning.
The shower flooded the bathroom floor.
I could go on. Do not stay here if you have other options. There is a lot of work to do with this property.

I have stayed in hotels across the globe including rural Ethiopia. Never have I found a roach in my bed under the pillow. Need I say more? Before that the room was decrepit with blood stains on the bathroom wall, leaking toilet, stained carpet, ripped chairs. awful!!!!!! the poor staff member moving me to a new room (hopefully without roaches?) was nice. I am trying very hard to