Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest

4800 Woodstone Blvd., San Antonio, 78230, TX

Best Prices for Your Stay

  • 1 Rooms,
  • 1 Adults
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1 Room / 2 Adults

1 rooms,
2 adults
  • Rooms:

    1
  • Adults:

    2
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TripAdvisor Rating

Overview

Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest is a great property for families with children to go. This hotel is within 10 miles of the Monster Mini Golf, Friedrich Wilderness Park and Ice & Golf Center at Northwoods. Additional points of interest include the McNay Art Museum and Toilet Seat Museum. The hotel has 76 rooms; it also has a swimming pool and fitness center. Pappasito’s Cantina-Catering, Carrabba’s Italian Grill and Sushihana are all family-friendly eateries that are notable and are close to the hotel.

Read more about Holiday Inn.

Our Editor Loves

  • Great for family vacations
  • Good hotel
  • A home away from home

Family Interests

  • Museum/Cultural
  • Theme Park
  • Water Parks

Family Amenities

  • Connecting Rooms
  • Cribs
  • Free Breakfast
  • Free Wi-Fi
  • Kitchenettes
  • Laundry
  • Onsite Dining
  • Pool
  • Refrigerator

Reviews

CHARGES AN ADDITIONAL $50 'DEPOSIT' THEN FINDS A REASON TO KEEP IT

by scampney

The hotel itself is fine. I was pleased with the rate and accommodations UNTIL I got home and discovered they had overcharged by bank card by $50. When I phoned a very abrupt lady told me that it was standard policy for them to charge the additional amount in case of 'incidentals' but it would be credited within a few days. It was not. When I phoned back she said they could not refund the $50 because of 'room damages'. It turns out that because we used a (worn) hotel bath towel to mop up when their little coffee maker malfunctioned and coffee was running everywhere, that they were keeping the $50. The woman was very rehearsed and had photos of the towel. Obviously a routine practice.

Beware sometimes they require a deposit and they have no intention of giving it back.

by Jennifer T

I stayed here and when i checked in they required a 100 cash deposit in addition to my credit card, I should have walked away then but i was tired and just wanted to get a nap. I do smoke and I do know how serious hotels are about their non smoking rooms. I NEVER smoked in this hotel, I went outside. They saw me go outside every time as I walked past the front desk. On the second day I had planned to recheck my room and stay again. The lady at the desk, Ruby was acting strangely and i realized i had left something in my room. I ran back to get it to find a man in my room, just as i had noticed the same man seeming to come out of my room the night before when i had come back in after i had gone outside to smoke. I couldn't be certain that he did indeed come out of my room the night before but I was almost certain.
When I got back downstairs Ruby was again ignoring me and started to speak with a man who walked up while i was there. He was a salesman pitching his product. Finally he gave up and left, At last my turn. Ruby said that she was going to run my credit card for another deposit, I said no she already had one. she said if i wanted to stay again that i must. I decided just forget it, the man in my room, her lousy people skills and now these billing rules that were sketchy Ill just get my stuff and go.
I went and got all of my stuff and came back downstairs to check out. Only to be advised by Ruby that she had evidence of me smoking in my room, she showed a pic of a sink with something in it that she said was ashes. I know that wasnt my sink because the last thing i did was dry the sink, force of habit. When I said this she stepped back, odd at first then i noticed into the camera view. She then started yelling for me to to yell at her??? I wasnt yelling but i aplogized to her anyway and decided i should leave as she is saying now that i cant leave because she is callling the police, im thinking im going straight to the police anyway . The only thing im going to report about going to the police is that Ruby has made that call several times lately.. Good luck i thin its a scam

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