by Terry Ward
Just 15 minutes from the St. Petersburg-Clearwater International Airport, the Holiday Inn Express Hotel & Suites St Petersburg North I-275 is conveniently located near the freeway for easy access. The hotel is also close to downtown, several attractions and restaurants and a short drive from several beaches. The hotel provides a quiet getaway for you and your family without being too far removed. Family rooms and suites are available, furnished with queen or king beds and sleeper sofas.
The hotel offers a daily, free continental breakfast spread and self-serve laundry and drycleaning services. Guests can enjoy the heated outdoor pool and hot tub area, and even request rooms with a whirlpool tub. The hotel has a shuttle service that can be requested and scheduled to take you back and forth from local attractions and activities.
Our Editor Loves
- Fitness center
- Hot tub
- Family rooms and suites
- Water Sports
- Connecting Rooms
- Family Room 5+
- Free Breakfast
- Free Wi-Fi
by Aj M
The only thing accessible about this accommodation was the large bathroom and doorway to it. 1.) To begin with, the toilet seat was too low, 12" high at best, making it hard to get on and off of. The ADA (Americans with Disabilities Act) says the standard toilet height must be 17”-19” floor to bowl rim, including the seat. Therefore, the toilet was in violation of the ADA 2.) There was nowhere to sit in the shower. Noticing that, I went to the front dest to ask for a stool. Hotel didn't have any-- not even footrests at the pool.
3.) The bed was too high for me to get into. So, I attempted to use our cooler as a stool by lifting one leg onto it with both hands. That didn't work, because I suddenly found myself painfully falling to the floor...landing on my side, on the carpeted, hard, concrete. Ouch! It took an excruciating half hour, full of shouting in pain and crying in frustration, for my husband to help me roll over so I could get onto my hands and knees, crawl to the small chaise, and get on it in order to sleep there, propped up by pillows. No extra blanket in room, so husband brought me 2 large towels to keep warm. I was exhausted and slept reasonably well.
The second night I started sleeping on the chaise, having obtained a blanket from the front desk. After an hour, I woke up because the chaise was uncomfortably lumpy. So, in the dark, I wheeled over to the desk, cleared an area, and slept there... using a pillow for my head.
Needless to say, this stay was a bad experience. Room was nicely clean, tho'. Kuddos to the maid! Location is good, next to the freeway that is a straight 5 minute drive into downtown.
I checked in. There were no customers in the lobby and not a lot if cars in the lot, so not overly busy. I was not greeted as a Spire member and not offered reward points as welcome amenity. I asked about this when checking out and the desk lady dismissively told me that they would show up eventually. Her attitude indicated that I was wasting her time. This is NOT the level of customer service I have come to expect from IHG. I have other choices when I come to St Pete. In the future I will exercise that choice.