by Morgan Agesen
Located in the ever-so-beautiful downtown Grand Rapids, this Holiday Inn includes a plethora of family-friendly amenities such as an indoor heated pool and whirlpool, where families are encouraged to swim and splash their way to fun; a complimentary fitness center to keep the muscles strong and the blood flowing; onsite guest laundry facilities, and free Wi-Fi. Onsite family dining is available, as well, at Pearl Street Grill for breakfast, lunch, and dinner (kids eat free!). Rooms feature cribs and rollaway beds (upon request), mini-fridges, microwaves, and coffeemakers. Check-in time is 3 p.m. and check-out time is noon. You must be at least 18 years old to check-in.
Our Editor Loves
- Indoor heated pool and whirlpool
- Onsite family dining
- In-room mini-fridges
- Free Wi-Fi
- Onsite Dining
Check in was quick overall. Lobby is nice overall. Free parking is a plus.
Expensive overall for the below average size room with limited amenities. Because a conference was held next to this hotel, I decided to stay with the room block. Next time, I'll look at other hotels instead.
Not a clean place. Carpets dirty in the lobby, restaurant, and hallways. A few hairs left in the tub from the previous occupant. Curtains wouldn't close all the way and leftovers from a bandage was used to try and close them. Bathroom was small. Room didn't have fridge or microwave. Expensive at $150 per night!
I had to stay here 4 nights for business and would have switched hotels if it werent nonrefundable. I will say the staff was nice and the main floor with the restaurant and bar were nice. The room was horribly outdated - one queen bed only, bad odor in the room, broken thermostat and shower head - the staff fixed it and it broke again, no mini fridge in the room, broken printer, among other things. For being a holiday inn downtown with a moderate price, there is much room for improvement.