by Courtney Elko
Located in a residential area, this hotel is near St. John’s Town Center and restaurants. EverBank Field, Jacksonville Beach and the Jacksonville International Airport are all under 25 minutes away from this all-suite hotel. Families will love the studio, one- and two-bedroom suites with the king or queen beds and fully equipped kitchen. A full size refrigerator, microwave, stovetop and dishwasher can be found in the kitchen and a sleeper sofa is situated in the separate living room area where there is also a dining table. A flat screen television can be found in each room as well. Complimentary Wi-Fi access can be found throughout the hotel so both kids and adults can stay connected to work, home and school while visiting Jacksonville. A small heated outdoor swimming pool is a good spot for families to have some quality time and the nearby fire pit is an even cozier spot in the evenings. The free hot breakfast buffet is an ideal way to start each morning with items like eggs, sausage, hot and cold cereal, yogurt, fruit, muffins and more. Cribs are available upon and there is coin operated laundry for guests too.
Our Editor Loves
- Free Wi-Fi
- Jacksonville Beach 20 minutes away
- Outdoor pool
The staff was very friendly, the room was clean, and the location was close to a lot of our planned activities.
Our toddler got sick while we were in the city, but the staff at the hospital was very understanding, and daily asked how she was doing. Great experience.
Our room was wonderful, the breakfast was fantastic. Sabrina in housekeeping was absolutely wonderful. This would have been our go to whenever we visit Jacksonville. The only issue is I did a pre-paid rate, but when we came to check in, Adrian at the front desk said there was still a bill/charge on file despite us telling him and showing him that the transaction posted. He did let us check in and said that he would work it out. I was under the impression that everything went through. Unfortunately, when we came down to check out Sabrina at the front desk also told us that there was a bill on the account. I had to re-pay just to check out. I then had to call my bank to dispute the first charge. From there my bank gave me the 1 800 number to -what I guess is the parent company- and they said that I pre-paid and that I should not have had to pay again. To shorten this story, we had to get the parent company to call the actual hotel, from there Sabrina found out that Adrian had changed our method of payment which caused a charge to show up. Sabrina did an adjustment to my card. I want to thank her for helping us get this all straightened out, but it did put such a sour note on what would have been a great stay. I would love to stay here again, but not at the cost of having to go through that frustration.