by Courtney Elko
Located atop the Hot Springs Convention Center and Bank of the Ozarks Arena, this hotel is also situated near Crystal Falls Water and Theme Park and historic Bathhouse Row. The 196 spacious guestrooms feature a king or two queen bed, plank flooring, a microwave, mini-fridge, a flat screen television and a Keurig coffee maker. After a day of checking out the town, families can enjoy some time by the pool where the kids can play and swim and the adults can relax. The complimentary breakfast is a nice way to start each morning. And if you are looking to grab a bit or just watch the big games, families can enjoy The Inside Track Grill & Sports Lounge where 40 televisions are featured along with great food and cocktails.
Our Editor Loves
- Free breakfast
- Crystal Falls Water and Theme Park nearby
- Theme Park
- Free Breakfast
- Onsite Dining
This is a nice place to stay in Hot Springs. Location is really good. Lobby is large and nice. Employees at the check-in desk were very hospitable and seemed to enjoy their job. Our King bed was very comfortable, the hallway outside was not very clean. Appeared as if someone had brought in some plants or something and leaves had fallen off and hadn't been cleaned up yet, minor thing though. Room was clean.
This felt like an upscale hotel until you arrived at the elevator door. Only 1 elevator of 3 was working, and the wait time was about 20 minutes! With a convention going on in the hotel and a Miss/Mrs. Arkansas pageant in town, you would think they would be prepared for the worst. Carpets in the corridors were full of debris and appeared not to have been vacuumed for days. On a positive note, the hot breakfast offered a nice variety and was presented well, and the rooms were clean and well presented. Pillows were plentiful; however, they were very lumpy.