by Kimberly Liu
Hotel Palomar, situated in the River North neighborhood, is a luxury boutique hotel with a contemporary vibe that is kid-friendly too. Since the property is part of the Kimpton chain, guests receive Kimpton Kids amenities like complimentary use of cribs (request at time of reservation), booster seats, a child safety kit (includes outlet covers, toilet latches and nightlights), and in-room child-size animal print robes (that can be purchased). At check-in children receive a special Kimpton Kids welcome gift and you may pick up a list of kid-friendly activities in the area.
Guestrooms feature high-speed Internet access, an iHome docking station with alarm clock, flat-screen TVs with cable access and premium on-demand movies, fully-stocked honor bars with organic options, 24-hour in-room dining service, and Etro spa-inspired bath amenities. Connecting rooms are available.
For more information, read about Kimpton Hotels.
Our Editor Loves
- Family connecting rooms
- Kid-friendly amenities
- Special robes for kids
- Children Programs
- Connecting Rooms
- Free Wi-Fi
Outstanding customer service I left jewelry in hotel safe I was contacted within hours to arrange the return location is fantastic...the wine tasting in the evening was very delightful
Used the fitness equipment was nice and room very clean
by Joanne D
I don't know much about the nuances of operating a hotel but I do know great service, and the team at the Palomar Chicago property should bottle and sell what they serve. From the front desk, bell captain, restaurant service (the breakfast potatoes are perfect), to housekeeping and front door attendants, they nailed it. Friendly (not overly), professional, helpful.
I requested a feather free room (bad allergies) and it took longer than expected to prepare. I received a text to let me know when the room was ready, and an apology for the delay. My room was feather free and very clean. A handwritten note and a bowl of m&m's arrived shortly thereafter.
Did they win me over? You bet. But it wasn't just that they treated me well. I watched, and they treat ALL hotel guests well.