by Amanda Norcross
Opened in December, 2017, the Hotel Xcaret Mexico features the ALL-FUN All-Inclusive Concept, providing guests with unlimited access to Xcaret’s eight eco-centric parks and tours. Also included in rates are daily meals at 10 onsite restaurants, airport transfers and access to the resort’s beach, swimming pools and sports courts. Parents will especially love the onsite bars and Muluk Spa.
The Hotel Xcaret Mexico is an all-suite property, offering four different suite variations to suit any family’s needs.
Our Editor Loves
- All-inclusive rates
- Access to all Xcaret attractions
- Spacious suites
- All Inclusive Rates
- Theme Park
- Water Parks
- Water Sports
- Family Room 5+
- Free Wi-Fi
- Kids' Pool
- Onsite Dining
We chose Hotel Xcaret to celebrate our 25th wedding anniversary, it was everything we wanted and so much more! We were personally greeted at arrival by Sebastian, very nice and professional - he made us feel at home immediately. We were assigned the two best butlers, Kiyoshi and Rolando. They were more than amazing and checked in with us twice a day. These two young men made us feel like royalty and provided hands down the BEST service we could have wished for. From walking us through all the amenities the hotel has to offer, checking in with us via text twice a day to offer their assistance, to making sure we had our clothes for our ceremony pressed and ready. The funniest thing was catching Rolando in our room running a bubble bath with champaign and roses - his face was the best! Now... about Brenda our wedding coordinator. I knew planning our vow renewal from the US could be tricky, but Brenda gained my trust quickly. We met her in person after we arrived, she told me hand it all over to me, I will take care of it - and she did. Our vow renewal was everything we wanted, it was perfect. We are so thankful and feel blessed. Thank you Sebastian, Kiyoshi, Rolando and Brenda, each of you made our time in Mexico feel like home and we can't thank you enough. Because of our experience, we bought a membership and we look forward to seeing you again next year! Thank you!
All the WOWS!!!
My husband and I just got back from 6 amazing days at Hotel Xcaret. It’s hard to put into words how wonderful the overall experience was....the room, the amenities, the staff were all incredible! Luckily, we decided to upgrade to Casa Fuego at check-in and that was 100% the way to go! We ate at nearly all of the restaurants, including Ha and the Sunday brunch. All of the food was on point and always delicious. My personal favorites were the ceviche and lobster tacos at the rooftop pool....soo delicious!! Starting my day with a healthy breakfast at Bio followed by paddle boarding and a stroll alongside the crystal blue ocean felt like a dream come true!
Staying at this hotel and having the option to pop into the various parks was a great perk; we really enjoyed using the complimentary bikes to go over to Xenses. I’d highly recommend the Xenotes excursion for a truly unique experience, even though it cuts into your time at the resort (we left close to 9 am and got back around 4:30 pm).
Each and every member of the staff is superbly friendly, kind, and genuinely welcoming. Hands down, the highlight of this vacation was spending as much time as possible at the rooftop pool. Every morning, as soon as the elevator doors opened at the rooftop I was always greeted by Erik’s warm, smiling face : ) Bernice, Erik, and Pedro at the rooftop pool were beyond AMAZING!!! The drinks were always cold, delicious, and I never once had to wait for a refill. Even after a tequila fueled night at Xoximilco, Bernice helped me nurse my hangover poolside so that I could keep the party going!
I hope to come back soon to this magical place, and if I do, it will be because of the superior level of service that I experienced. Many thanks for making this a memorable vacation!!