HYATT House Richmond-West

11800 W Broad St #1098, Henrico, 23233, VA

Enter Your Trip Dates

1 Room / 2 Adults

1 rooms,
2 adults
  • Rooms:

  • Adults:

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TripAdvisor Rating


The Hyatt House Richmond-West sits in the back of the stunning outdoor Short Pump Mall and delivers amenities galore. The property offers rooms in several configurations, many with fully-equipped kitchens (including plates, glasses, and flatware), but all with a mini-fridge and microwave. An extensive, complimentary “morning spread” happens for breakfast in the elegant lobby and the second floor is home to a well-sized rooftop pool, whirlpool, elegant lounges and a breathtaking fire pit. The lobby is also the site of comfy seating nooks and the chic H-bar serves drinks and small plates. Wi-Fi and parking are free.

Our Editor Loves

  • Upscale rooftop pool and whirlpool
  • Lavish complimentary breakfast
  • Vibrant destination-mall shouldering hotel

Family Amenities

  • Free Breakfast
  • Free Wi-Fi
  • Kitchenettes
  • Pool
  • Refrigerator


Another great stay at Richmond-West

by ladybenson

Up to date clean and very comfortable accomadations. All staff was efficiently, friendly yet professional. Bed was extra comfy, breakfast was tasty, entire place was very clean, and was a great nights stay. There were several wedding parties but the staff handled all the patrons well. Looking forward to another stay soon.

9 out of 10

by fnoxib

King Studio room was very comfortable, well laid-out, and aesthetically pleasing. There were a couple of minor nuisance issues in the room that I did not bother bringing to the attention of guest services, so I can't say how well they handled it because I didn't give them the chance. All the staff we encountered were friendly and efficient. The full breakfast offering was fresh and tasty.

I would definitely recommend this establishment and it would be my first choice when I return to the area.