We have been coming here for 10 years, staff are like family. Great destination, looking forward to visit 11 in 2020, it’s home way from home for a very relaxing holiday. Private pool villa is excellent. ????????

Rooms need to be renovated, they are looking very tired. We complained on arrival as the main area we would be living in had no air-conditioning and to their credit they upgraded us. The food included in our package was pretty awful, however the kitchen and dining area was huge and well appointed although you had to walk around the pool to get to the bedroom. The second bedroom was locked so I do not know what the upstairs area was like.
There is an outdoor bathroom which is completely private and a lovely space, the breakfasts were good and whilst the bed was firm it was not uncomfortable. The staff do everything they can to make sure you are comfortable. In our package we had a massage thrown in and the two ladies who came to our room were professional and polite. The massage was also very good.
location wise, it may not be the best part of Seminyak, however everything we wanted to do was no longer than a 20 minute walk away. However there are great restaurants at your door step and all the shopping you could want. We didn't use the pool (although it looked inviting) as it rained every day (dang) so I would check the best time to go to Bali before booking.
We were in room 11 and I would be requesting the same room again as it was quiet and serene, far enough away from the main st to not hear any noise and it was very safe.