by Courtney Elko
This luxury Lisbon resort it truly perfect for families and kids! Kids are in fact cental to the design with bright colors and tons for kids do to. The supervised kids club (for children 6 months to teenagers) offers toys, puzzles, arts and crafts, fun nooks and forts and kid-sized tables and chairs. There is a baby concierge in case you forgot a potty, baby bath, bottle warmers or anything else. There are one- and two-bedroom suites with tons of room for families. Bunk beds can be found in some of the rooms, along with kitchenette’s, a flat screen television and complimentary Wi-Fi. The onsite restaurant is also family friendly. There is a mini-car right in the dining room and plenty of kid-friendly food options.
Our Editor Loves
- Kids club
- Baby concierge
- Bunk beds in rooms
- Children Programs
- Family Room 5+
- Free Wi-Fi
- Game Room
- Onsite Dining
by Fionn M
We stayed for the first time in Martinhal Chiado March 2019 having decided that its child orientated attitude suited us very well with our 18month old, we had already booked Martinhal Sagres for later in the year so when we say this site in Lisbon we thought why not.
Price wise its certainly not the cheapest but the value for money seems to be there.
The hotel is located in Chiado a central area of Lisbon easily accessible with lots to do nearby. Upon arrival we were greeted by a friendly member of staff who helped us with our bags and check in and brough us to our room, a Deluxe Studio (501) which was on the top floor. It was bigger then we expected with the Kitchen located in a seperate room which was ideal.
Located on the top floor the ceiling is all funny angles making the useable space limited but the feeling of a large space.
the Bed was very large and comfortable with lovely memory foam pillows, the kitchen was extreemly well equipped with just about anything you would need there to cook a full dinner if you chose to do so!
The bathroom was a little bit cramped in my opinion but workable.
A cot and baby equipment including a nappy bin were all ready for us to arrive along with plastic plates / cups and child friendly cuttlery... also provided was a nice free welcome board with snacks / water / milk etc... and a nespresso machine with some free pods.
The breakfast was ok. I think this is where the service falls apart just a touch... Cafe M the hotel Restuarant / Bar is not done well in my opinion, menu options are limited, especially for smallies with just 5 things to choose from and some of those just a mild variation on each other ie salmon with rice or chicken with rice.
At breakfast it wasnt quite clear what was included but the staff were pleasent and helpful. What is a REALLY nice touch is you can order breakfast to your room free of charge which we did for the remainder of our stay.
We had booked babysitting on 2 nights of our stay but alas on the first night our son was a little off form... we sent the baby sitter away and had to pay for the full 3 hours which was a sting in the tail... I could certainly understand a charge but the full amount hurt a bit. The baby sitter was friendly as can be though and it was not her fault... we should have asked her to return in an hour but we were a bit flustered.
The second nights baby sitting went well with the same baby sitter it went without a hitch.
We never got to use the kids club as we were busy each day but it seems very well setup, and also available is the playroom which we brought our son to several times and he was quite happy to play in there.
On our last day checkout was straight forward and they kept our bags until later, we also were able to make use of the play room later that day (and changing facilities) while waiting for our Uber to the airport.
Overall I liked the place alot, nice decor nice staff nice location.. price is a touch higher (especially in peak when youd have to pay for the kids club!) but im certainly looking forward to our visit to Sagres later in the year even more now :)
The location is amazing & I love the generous room size. Plenty of room to stretch out. Complimentary water, milk and cookies plus washer. VERY clean which I love!! Only shortfall, one toilet/bathroom per room