by Kristin Franks
The Massanutten Resort offers families hotel rooms as well as one-, two-, three- and four bedroom private timeshare condominium rentals. Indoor and outdoor water parks including tube rides, slides, a kiddie area and family-friendly pool are on-site, along with biking, horseback riding, skiing, tubing and snowboarding. A family fun park provides a wide-range of fun filled activities. A variety of tours are offered with scheduled trips to Washington, D.C and Monticello and Ash Lawn. Children ages 3 to 12 can enjoy the Kid’s Rec center with educational and recreational activities including outdoor adventures, arts and crafts, group games, movies and much more.
Our Editor Loves
- Indoor and outdoor water park
- Lots of recreational activities available
- Family fun park and children's program
The family really enjoyed our stay. Lots of things to do at the resort! We had a problem with water dripping in our room from the room upstairs so we were moved to a different room. Overall it was a pretty nice visit.
We were not allowed to check in until 6:00 p.m. and even then there was a very long line and lengthy wait. At check-in we were hit with an additional charge of over $75. When we questioned this & stated we had pre-paid and had already been charged on our Master Card, the employee said this is a "resort fee" that is payable upon check-in. The website states no hidden charges. It was explained as a tax rather than part of the fee. The initial fee for a one bedroom, partial kitchen was more than we paid for our previous stay booked through Bluegreen for a two bedroom unit with a full kitchen. We were not able to get a full kitchen without paying an additional $100. The partial kitchen was not adequate for a full week's stay. It was geared more for snacks. We could not use the ice from the ice machine in the refrigerator because it was so strong with chlorine it gave our drinks a very nasty taste. The bed was comfortable:however, bed linens were worn; there was no bench for our luggage and one small chest for clothing. There was adequate seating in the living area. Guests in the next unit and those above us had children who ran constantly past midnight and were very noisy; every time water was run or the toilet flushed above we heard it. There is apparently little or no insulation. There was no walk-in shower. There was no handicapped parking space for the entrance to our building. When making the reservation the clerk was advised of need for accommodations for physically handicapped. If such facilities are available, we were not assigned to one. Entry into the building required going up four or five wooden steps that were weather-worn. There was a hand rail. It was our understanding that laundry appliances were inside the unit; however, they were down the hall for common use. We enjoyed our past stay at this resort. It is a good location for visiting nearby attractions; however, we have no desire to stay here again under the present circumstances.