We stayed here for our honeymoon. The location is convenient to the downtown area, but there's not much at all to do there, so it's not a perk. There are very few good restaurants nearby, and the food at the hotel is terrible. We also got very spotty room service - it became a running joke as to whether or not we'd have hand towels from day to day. One day we came in and our bed was made but the pillows were on the floor. Although the front desk staff was nice, nothing at this hotel was efficient. I don't understand why this is listed as "family friendly" when the amenities are lacking and the location isn't good (the hotel is right near the docking area for cruise ships). We would not recommend this property to anyone.