Microtel Inn & Suites by Wyndham Wilkes Barre

1185 Rte. 315, Wilkes-Barre, 18702, PA

Enter Your Trip Dates

1 Room / 2 Adults

1 rooms,
2 adults
  • Rooms:

    1
  • Adults:

    2
  • Close

TripAdvisor Rating

Overview

The Microtel Inn & Suites by Wyndham Wilkes Barre features an indoor swimming pool, hot tub, complimentary breakfast and free Wi-Fi. There’s also a fitness center and coin-operated laundry facility available to guests. Families should opt for a guestroom with two double beds, or a suite with one queen bed and a sofa bed (separated by a half-wall). All rooms come with coffeemakers and flat-screen TVs, and most have shower/tub combos. Cribs and rollaway beds are available, as are some connecting units.

The hotel is located about a 20-minute drive from Scranton/Wilkes Barre International Airport.

Our Editor Loves

  • Free Wi-Fi
  • Indoor pool
  • Free breakfast

Family Interests

  • Hiking

Family Amenities

  • Connecting Rooms
  • Cribs
  • Free Breakfast
  • Free Wi-Fi
  • Laundry
  • Pool

Reviews

Horrible customer service

by diane h

I attempted to check into this hotel for a long term stay, I will be working in the area for awhile. The person at the front desk made it perfectly clear that I was interrupting/bothering her. She could not quote me a long term rate, which I understand. She stated that her sales manager would not be in until Tuesday, Nov. 12th, 2019. I then asked her for a room rate, I would stay until Tuesday then speak with her sales manager about the long term rate. She huffed and puffed the whole 3 minutes it took her to look up a rate. She then called one of her co-workers over and asked them to complete her task she was in the middle of doing. (I had previously offered to wait for her to finish her "task" prior to helping me). She stated to her co-worker she could not finish it because it was now "crazy in here". I was the only customer at the counter....she then requested my license and credit card. I can not stress enough how rude this girl was. I told her to forget it and left the hotel lobby. If this is the kind of customer service this hotel offers, I am not interested. I will now inform my co-workers not to stay here. There are plenty of other hotels in the area. My occupation requires a lot of travel. This is by far the worst customer service experience I have encountered. If I could rate this hotel a zero based on their customer service, I would.

A good place at a good price

by cwellhoff2019

The place is nothing fancy but it is nice and has all that is needed for a price I could afford. That is all I asked for and I got it there. Breakfast was good and started earlier than most places, which was convenient for me.

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