by Whitney Rife
Ocean Reef sits on beachfront property. The hotel runs a children’s summer activity program that offers treasure hunts, arts and crafts and pool games. The New Island Oasis waterpark features bucket dumps, water streams, fountains and giant tiki statues. An arcade has games and a giant chess board. One-, two- and four-bedroom condominiums display furnished balconies, tropical interiors, sitting rooms, kitchens and washer/dryer units. Living rooms contain sofa beds for kids. Families can also stay in standard rooms or suites. Cafe du Port boasts some of the best breakfasts in the area. Outdoor dining is available on the hotel’s boardwalk.
Our Editor Loves
- Onsite waterpark
- Condos with kitchens
- Cafe du Port
by Michael J
Ordered wine tasting and romance package when making the reservation only to have the front desk have no clue about it. Spent entire Valentine's day arguing with the front desk over whether I had ordered it or not. Ended up getting the wine tasting after several discussions early afternoon but didn't end up getting the romance package until after 8 pm after another argument on the phone for which I was hung up on by a very unprofessional clerk who later when I stopped into the desk to show my proof that I had indeed ordered it was accused of cursing at her on the phone. I never at any time did so. Very Dissatisfied with my stay.
The morning sunrise is spectacular!
If all you care about is being on the beach and limiting the number of steps to the beach, then Ocean Reef is fine. I was disappointed because the price was comparable to a Residence Inn or Hampton Inn but the room/facilities quality was worse than a Motel6.
Ocean Reef has a lot of deferred maintenance. It seems like an old motel whose owners are investing just enough to keep the cash register ringing.
Employees were nice and seemed to be doing their best under the circumstances. While waiting to check in late on a Friday night, another guest (who was rather hostile) came to the front counter and made a scene about being given a room that was already occupied (for the second time). The receptionist stayed calm, was polite, and offered a couple of solutions to diffuse the situation. After checking in, I went to my room and the key did not work. The receptionist asked security to help open the door and, when he did, we discovered the room was occupied. The receptionist apologized, said there were computer issues, and gave me a different room that, thankfully, was unoccupied.
If a room were less than $50 per night, I'd have no complaints and just would not return in the future. More than that and Ocean reef is a really poor value.