Reservation made with request for poolside. Room was not poolside and the water in the pool was freezing cold. The room smelled of urine and there were dogs whining in the room across from us. The room was ground level and the window not only did not lock; it didn't even shut completely. My husband hurt his hand trying to close it. We requested a different room. We were then placed in a room where the heater didn't work, the refrigerator did not work, the lighting was awful, and the room hadn't been cleaned properly. There was garbage on the floor and the shower was nasty. The garbage cans had been emptied but new liners had not been placed in them and there was no ice machine on that floor. Poor lighting was made worse by a bulb being burnt out in one of the few lamps used to light the room. During this one night stay we planned to spend time with our 4 and 6-year-old grandchildren that we rarely see because of the distance between homes. The meeting was wrecked as they could not swim and the evening was spent dealing with crappy conditions and just as crappy service. We were given a voucher for breakfast upon check in. After little to no sleep from freezing in our room and not wanting to move again in the middle of the night, we weren't about to let them disappoint us one last time. We left, tired, hungry, disappointed, and upset. I will never use this hotel again and advise others to be very wary! Especially if it is a special occasion! If I could give less than a one-star rating-I would!

Hope you're not in a rush to check in........
Hope you don't expect your room to be serviced during your stay.....
Might get some breakfast food......

All in all it's another poor Ramada. Rooms were OK but not great. These poor hotels(Ramadas) are just wore out. So that being said it is what it is