by Karon Warren
Located approximately 14 miles from Punta Cana International Airport, The Reserve at Paradisus Punta Cana is a boutique hotel within a hotel at Paradisus Punta Cana, designed just for families. Guests check in at a separate lobby, where they also will find a 24-hour lounge complete with snacks, drinks, newspapers and a computer room with free Internet access. After check-in, guests will move on to all that The Reserve at Paradisus Punta Cana has to offer. From the spacious suites and family concierge services to the family-only swimming pools, private beach area and onsite kids’ club, this all-inclusive property caters to the needs of every family member. Couple this top-notch service with the exquisite grounds and scenic Caribbean views, and you’ll have a tropical family vacation that everyone will remember for years to come.
The Reserve at Paradisus Punta Cana also features a daily schedule of activities for guests of all ages, 10 restaurants and a selection of water sports. In fact, you’ll have no problem filling your day-to-day itinerary; or, you can skip it all and just kick back and relax by the swimming pool or on the beach watching the waves roll in. That’s the beauty of The Reserve at Paradisus Punta Cana: It offers everything a family could want to do, as well as the option to forego everything in favor of nothing. Who could ask for more?
Our Editor Loves
- Family concierge suites
- Full activities program for kids and adults
- Separate family and kids' pools
- All Inclusive Rates
- Children Programs
- Connecting Rooms
- Family Room 5+
- Free Breakfast
- Free Wi-Fi
- Kids' Pool
- Kids' Theme Meals
- Onsite Dining
Find the Best Price for Your Stay
All rooms include free Wi-Fi, a mini-bar (restocked daily), espresso coffeemaker, safe, 24-hour room service, hydromassage tub for two, separate power shower, two flat-screen TVs, CD and DVD player, iron and ironing board, and either a private terrace or balcony. In the bathroom, guests will find plenty of amenities, ensuring that parents will have shampoo left by the time they shower after the kids. Of course, all bathroom amenities are replenished daily, and more are available upon request.
Note: There are no oceanfront rooms available to families, and all rooms are located in three-story buildings without elevator service. In addition, the maximum occupancy for rooms is seven people.
Featuring Caribbean-themed decor, these 614-square-foot standard rooms come with one king bed and a separate sitting area with a sleeper sofa, small table and desk.
One-Bedroom Master Suite
Measuring 883 square feet, these rooms come with either one king bed or two full beds and a separate sitting area with a sleeper sofa, small table, desk and separate dining area. Although there is one bathroom, there is a second entry from the main room so guests do not have to go through the master bedroom to enter the bathroom.
Family Concierge One-Bedroom Suite
At 614 square feet, these guestrooms feature a king bed with a separate sitting area with a sleeper sofa, small table, desk and chairs. Special Family Concierge amenities include personal family concierge, Paradisus Kids Beach Kit (hat, T-shirt, armbands, sunscreen), a mobile phone for reaching family concierge, turn-down service with cookies and milk, children's bath amenities, children's towels, and mini-robes and slippers for children. Each day, the family concierge leaves cards in the room with recommended activities specifically for the children in the group, as well as recommendations for grownups. The family concierge also is available to make restaurant recommendations and reservations for your family, along with reserving cabanas at the pool or beach. Movies and gaming systems are available upon request.
Family Concierge One-Bedroom Master Suite
These 883-square-foot guestrooms come with either one king bed or two full beds and a separate sitting area with a sleeper sofa, small table, chairs, desk and separate dining area. Special Family Concierge amenities include personal family concierge, Paradisus Kids Beach Kit (hat, T-shirt, armbands, sunscreen), a mobile phone for reaching family concierge, turndown service with cookies and milk, children's bath amenities, children's towels, and mini-robes and slippers for children. Each day, the family concierge leaves cards in the room with recommended activities specifically for the children in the group, as well as recommendations for grownups. The family concierge also is available to make restaurant recommendations and reservations for your family, along with reserving cabanas at the pool or beach. Movies and gaming systems are available upon request.
Family Concierge Two-Bedroom Master Suite
These 1,399-square-foot guestrooms are actually a Family Concierge One-Bedroom Suite connected to a Family Concierge One-Bedroom Master Suite. As such, they contain all the features listed above for each room type, as well as all of the Family Concierge services and amenities listed above.
Two-Bedroom Master Suite
Measuring 1,496 square feet, these guest roomsare actually a One-Bedroom Master Suite connected to a Paradisus Suite (or One-Bedroom Suite), and therefore contain the same features listed above.
I stayed here with my child in 2018. It was beautiful, fun , good food. The best part of this place was the service. Everyone we met/ ran into had a smile, all issues addressed right away. Really no complaints (maybe they can improve the taste of food at the restaurants, was pretty OK).
Incredible resort with amazing service.
We selected the Family Concierge service and got more than we expected. We were assigned a dedicated concierge for the week (Millie) and given a cell phone with her number on speed dial. She setup all of our dining reservations for the week, reserved seats for us at the beach, brought special treats for the kids each day, and made sure our stay was perfect.
While there were a decent amount of vendors on the beach offering things for sale, hair braiding, excursions, etc, none of them were pushy. They were very friendly and respectful (and had some great stuff to offer).
Decent shows and entertainment. Great food. Exceeded all of our expectations!
It's important to note that The Reserve at Paradisus Punta Cana is secluded from many of the main activities available at Paradisus Punta Cana, so walking to the beach, adventure park and many of the restaurants is required. If you prefer, however, you can call the front desk and request a golf cart transport from your room to your destination, as well as golf cart transportation when you are ready to return to your room.
At The Reserve at Paradisus Punta Cana, there are three swimming pools. The largest is the main swimming pool, which features a swim-up bar. There are several in-pool seating areas that include built-in lounge chairs, shower sprayers and whirlpools. Chairs and cabanas surround the pool, and a snack bar also is right by the pool. Restrooms are located at one end of the swimming pool. The second swimming pool is located next to the Kids Zone building. This large, families-only pool features three built-in animal waterslides, and reaches a maximum depth of 2 feet. A toddler pool reaching a maximum depth of 1 foot is nearby. Lounge chairs and covered cabanas are spread around the pool. Cabanas can be reserved only by Family Concierge guests; however, after 10 a.m., they are first-come, first-serve. Next door at Paradisus Punta Cana, the main swimming pool is a freeform, zero-entry family-friendly pool that spreads out in several directions. Lounge chairs surround the pool, and there are eight restroom facilities in close proximity. It also includes a swim-up bar and snack bar. No lifeguards are on duty at the swimming pools.
The Kids Zone welcomes children up to age 12 from 8 a.m. to 8 p.m. daily with no reservations required. Parents are required to stay with children younger than 1. For children ages 1 to 3, there are a number of play areas and activities in the Kids Zone, including musical games, movies, reading, board games, play time and more. Structured activities are geared toward children ages 3 through 12. Sample activities include water games, sports, arts and crafts, educational workshops, and more. A daily schedule is available of all activities, which are divided into two segments: The Baby Zone schedule features activities recommended for kids from 3 to 5 years old, while the Kids Zone schedule features activities recommended for kids from 5 to 12 years old.
Older children will love putting their skills to the test on the super jumper and the rock climbing wall, as well as competitions in archery and Ping-Pong. These activities are supervised, and are available throughout the day based on occupancy, usually from 10 a.m. to 12 p.m. and from 3 to 6 p.m.
This teen center usually is open from 11 a.m. to 1 p.m. and 3 to 4 p.m. with activities available throughout the day. Activities may include beach volleyball, soccer, water games, basketball, dance classes and Caribbean bowling.
Throughout the day, The Reserve at Paradisus Punta Cana hosts a number of activities for guests of all ages. These include, but are not limited to, tennis lessons, fitness classes, volleyball, bike tours, dance lessons, culinary classes, and arts and crafts workshops. A weekly schedule is available at check-in and is posted throughout the property. The Bike Center is open daily from 8 a.m. to 8 p.m. Evening events include the Casino Paradisus (open from 7 p.m. to 2 a.m.), beach parties every Saturday and Tuesday nights from 9 to 11:30 p.m., and the Red Lounge Disco open nightly (except Tuesdays) from midnight to 2 a.m. Golf is available at Cocotal Golf & Country Club, and the front desk can help arrange tee times. A free shuttle runs between the property and the golf club. In addition, a free shuttle from the property to Palma Real Shopping Village also runs throughout the day.
Private beachfront access is available for guests of The Reserve at Paradisus Punta Cana, and includes full concierge service. Lounge chairs and permanent umbrellas are placed throughout the beach area, and are first-come, first-serve. Two lifeguards are on duty on the beach, which is open from 7 a.m. to 7 p.m. daily. The following water activities are available free of charge: diving, snorkeling, catamaran, kayak, wind surfing and body boards; however, reservations are required.
Although not required, reservations are recommended for the a la carte restaurants, particularly if you have a large party. The majority of restaurants are open-air, so be prepared for weather conditions. In addition to the restaurants, 24-hour room service also is available. Highchairs, crayons and activity sheets are available upon request.
This casual buffet restaurant serves breakfast, lunch and dinner in an open-air setting overlooking the main swimming pool. Breakfast hours are 7 to 11 a.m., lunch hours are 12:30 to 3 p.m., and dinner hours are 6:30 to 10 p.m.
Located by the main swimming pool, this casual snack bar serves lunch from 11 a.m. to 6 p.m.
Featuring modern Mediterranean fusion cuisine in an air-conditioned restaurant, this restaurant serves dinner from 6:30 to 10 p.m. Dress attire is resort elegant.
Guests of The Reserve at Paradisus Punta Cana also have the option of dining at all restaurants next door at Paradisus Punta Cana excluding the Royal Service (adults only) restaurants. Those restaurants include:
This casual Mexican restaurant serves lunch from 1 to 5 p.m. and dinner from 6:30 to 10 p.m. Dress attire is resort casual.
A casual buffet restaurant, Naos offers a wide array of international fare throughout the day. Breakfast is available from 6 to 10 a.m., lunch from 11 a.m. to 3:30 p.m. and dinner from 6:30 to 10 p.m. Dress attire is resort casual.
An eclectic restaurant sitting over the water of koi ponds (flamingos also are known to make an appearance), this intimate spot serves up avant-garde Italian that will have you rethinking what Italian cuisine really means. Dinner hours are 6:30 to 10 p.m. Dress attire is resort casual.
Sample sushi, teppanyaki, wok healthy cuisine and Asian fusion in this upscale dining spot. Dinner is served from 6 to 10 p.m. Dress attire is resort upscale.
This open-air buffet features international cuisine for breakfast, lunch and dinner, with bar service also available. Breakfast is available from 7 to 11 a.m., lunch is available from 12:30 to 3:30 p.m. and dinner is available from 6:30 to 10 p.m. Dress attire is resort casual.
Open for dinner, The Grill is an Argentine-style steakhouse serving up an a la carte menu. Dinner hours are 6 to 10 p.m. Dress attire is casual upscale.
Passion By Martin Berasategui
Experience continental gourmet cuisine by Martin Berasategui, a six-star Michelin chef, in a romantic setting that seems far removed from the usual family vacation. Available from 6:30 to 10 p.m. for adults only, this restaurant incurs an additional fee of $65 per person, and reservations are highly recommended. Dress attire is resort elegant.
Planning & Tips
All About the Extras
Check-in time is 3 p.m., with check-out by 12 p.m.
A gym is located in the Yhi Spa, and is open daily from 6 a.m. to 10 p.m. Fitness equipment includes cardio machines such as treadmills and exercise bikes, dumbbells and hand weights, and weight machines. Exercise classes are offered daily. A weekly schedule is available at the front desk.
Traveling to Punta Cana requires a passport, but an advanced visa is not required for a short stay. However, you must purchase a 30-day tourist card at the customs and immigration desk. The cost of the card is $10 U.S. per person, and must be paid for in cash; it is imperative that you bring this cash with you. Although the official currency is the Dominican peso, the U.S. dollar is widely accepted. You should bring some, but not a lot, of cash with you for any taxi or unexpected expenses. While Spanish is the official language, English is widely spoken, especially at The Reserve at Paradisus Punta Cana.
The Art of Smart Timing
Thanks to its location, the weather in Punta Cana does not fluctuate much throughout the year. Average high temperatures are around 86 degrees Fahrenheit, with the coolest weather usually in January (average high is 82 degrees Fahrenheit) and the warmest weather usually in September (average high is 88 degrees Fahrenheit). However, the humidity can make you feel much warmer than the actual temperature. The water temperature remains a relatively steady 80 degrees Fahrenheit.
At The Reserve at Paradisus Punta Cana, the busy season traditionally runs from Dec. 22 through the end of April. Therefore, families traveling during summer break may find reduced occupancy and better rates for their vacation. "Kids Stay Free" offers are available for specific time periods, and apply to children up to 12 years of age.
Serving The Reserve at Paradisus Punta Cana, Punta Cana International Airport is approximately 14 miles away. If traveling by taxi, expect to pay around $50 for a one-way trip. Although the hotel does not provide shuttle service, it does work with an external company to provide private and personalized airport transfers. To book a transfer, you must contact the hotel directly at least 48 hours prior to arrival.
When it comes to exploring Punta Cana, The Reserve at Paradisus Punta Cana offers complimentary shuttle service only to Cocotal Golf & Country Club and the Palma Real Shopping Village. If booking an offsite excursion, those vendors usually will include round-trip transportation in the price of the excursion. If venturing out on your own, expect to pay out-of-pocket for taxi service. Rental cars are available at the airport, but are not recommended unless you are staying for a lengthy vacation and plan to do a lot of your own sightseeing.
For Mom and Dad
The Reserve at Paradisus Punta Cana offers some great options for parents taking advantage of the available babysitting services or kind grandparents watching the kids for an evening. For instance, you can arrange for massage service at the beach or in your own private suite. Afterward, enjoy dinner for two at Passion by Martin Berasategui, followed by an evening of dancing at the Red Lounge Disco or facing off with Lady Luck at the Casino Paradisus. Wrap up the evening with a moonlit walk along the beach.