by Courtney Elko
Located just one mile from the Jacksonville International Airport, this Residence is also not far from the JAXPORT Cruise Terminal. A free airport shuttle is provided as well. There is no need to leave any four legged family members at home because this all-suite hotel is pet friendly. Pets are welcome to stay for a fee. After a day of traveling, families can enjoy so quality fun time at the outdoor pool. The kids can take a dip and swim, while the adults can lounge and relax on the surrounding pool deck chairs. The comfortable and spacious studio, one- and two-bedroom suites feature king and two queen beds, a separate living room area with a sleeper sofa and a kitchenette with a stovetop, full size refrigerator, microwave, pots and pans and dishes. Complimentary Wi-Fi access is available throughout out the hotel, making it convenient for the entire family to stay connected while visiting Jacksonville. Families will love to kick start each morning with the free hot breakfast buffet where they will find items like eggs, hot and cold cereal, juices, muffins and more.
Our Editor Loves
- Free airport shuttle
- Jacksonville International Airport 1 mile away
- Pet friendly
- Family Room 5+
- Free Breakfast
- Free Wi-Fi
I could only write this by putting in a specific property and my review is for Marriott across the board as possibly the most awful company I’ve ever dealt with in 35 years of travel. Specifically at this property....I stayed one night on points a few months back, usual Marriott blah, but no specific complaint.....until a month later, ANOTHER card hold for incidentals showed up out of the blue on my card. It fell off five days or so later with no charge....but the point being they were using my card to check someone in, and why does their system still have my card on file a month later? (Not the same one as in profile for booking) three phone calls with messages left both verbally with live front desk folks, two more for the GM on voicemail........and ZERO response. Also Called Marriott platinum/titanium line as I’m a Lifetime Plat. Said they would send issue to “corporate” right away. ZERO response. This I’ll named Bonvoy crap is a vulgar, useless excuse of a program. Upgrades nonexistent, response to problems nonexistent. Horribly designed properties. Starwood was not great, but Marriott has utterly ruined them. Why anyone would stay in a Marriott branded property other than to use up points is beyond me. And they should be giving me a zillion points for this misuse of my card and violation of trust, so I could have another crappy stay before using up my points! Thankfully, I have status at Hyatt, and Hilton status matched me to the top of their program.
We have had a fantastic week long stay at this hotel. Everyone was nice, everything worked like its supposed to. We have received complimentary platinum upgrade to a 2bedroom suite that all
of us including the dog ($100 pet fee) enjoyed. The view of the woods was great.
Room had everything for long term stay.
Breakfast is included with all stays. There is also complimentary light dinner Monday-Wednesday nights with alcohol beverages included.
Very much unlike your usual Marriott hotel because nothing has gone wrong! :-)