by Andrea Guthmann
Located along the scenic RiverWalk in the center of downtown Milwaukee, this all-suite hotel is just two blocks from two of the city’s main tourist areas, the Historic Third Ward and Old World Third Street. Attention shoppers — this repurposed building is in the former Marshall Field’s department store. You’ll find high ceilings and historic charm, along with modern amenities like free Wi-Fi, full kitchens and spacious layouts, as well as great views of the Milwaukee River. Families will also appreciate use of the complimentary business center and free cribs.
Hungry for more family-friendly amenities? Residence Inn offers a complimentary buffet breakfast, which includes hot eggs and sausage, as well as fresh fruit, juice, pastries and a cereal bar. Residence Inn’s social hour, held Monday through Wednesdays, 5:30 to 7:30 p.m., will put just about any family in a friendly mood. Guests are treated to complimentary beer, wine and non-alcoholic beverages, as well as a light dinner buffet.
Our Editor Loves
- Historic charm
- All-suite hotel with full kitchens
- Complimentary breakfast and social hour
- Free Breakfast
- Free Wi-Fi
- Onsite Dining
I returned here after a great stay in fall. I love the spirit of the place, as a prior department store with loads of character. We had a great view of the river from our room this time. The decor is very updated and the high ceilings and windows in the room are amazing. Unfortunately, unlike last time, our bathroom needed some work. We had mildew in the floor corners, caulking that needed repair, older tile and worn cabinets. The counters and toilet themselves were updated. Aside from that, it was a good stay. The breakfast was well stocked, and the location was great for accessing the third ward. Parking is either across the street in a ramp, or underneath the hotel, depending on availability. I really like this place- just a few more updates for completion.
This hotel has a 48 hour cancellation policy. The management claims that it is disclosed on the Marriott booking site. But, a 48 hour cancellation policy for a non-resort location is not something that a business traveler would even be thinking about. I had to change my business plans one day before arrival and got charged because of their cancellation policy. I filed a complaint with Marriott as soon as I was told in the phone about the cancellation policy (a day before arrival). Management wrote to me addressed to “To Whom it May Concern”, explaining their ridiculous cancellation policy. I wrote back with the detailed business reason for changing to a different Marriott property in the area. I was still charged a cancellation fee and finally received a lame excuse letter from the property manager blaming Marriott corporate for everything. This place does not care about business travelers or any Marriott loyalty you may have. The building should be turned back into a department store. They don’t understand anything about the hospitality business.