by Caroline Costello
You won’t encounter any life-size cartoon characters during breakfast. There’s no teen center. And don’t expect to see dozens of children crawling over chairs in the lobby. But despite the chic, adults-only ambiance at the Ritz-Carlton, Denver, this property is a place where families are welcomed with open arms.
Staff will go out of the way to accommodate families at this hotel. One of Denver’s most luxurious hotels, this Ritz-Carlton property shines with top-notch service, beautifully appointed rooms, a great location and excellent onsite dining (with kids’ menus to boot). For families, there are plenty of amenities worth lauding, from special kids’ welcome kits to a fitness center with a full-size basketball court and rock climbing walls. Families seeking to explore Denver couldn’t have asked for a better base. The Ritz is located smack in the middle of downtown, walking distance from attractions like the 16th Street Mall and the Colorado State Capitol Building.
Our Editor Loves
- Pool and rock climbing wall
- Kids' welcome kits
- Central downtown location
- Children Programs
- Onsite Dining
Find the Best Price for Your Stay
Standard guestrooms at the Ritz measure roughly 550 feet. Rooms are beautiful, clean and well-appointed. You can expect spacious bathrooms with separate toilet closets, flat-screen TVs, an espresso machine, and generous bathtubs in addition to separate showers with rainfall shower heads.
For families seeking a bit more space, the Ritz offers deluxe, one-bedroom, Ritz-Carlton and luxury suites, which offer up to 3,030 square feet of space. One-bedroom suites have a private main bedroom in addition to a separate living area.
Cribs are available upon request. Families may also receive special touches like nightlights, plug blocks, stuffed animals and more. If you need it, all you have to do is ask. The Ritz-Carlton staff will generously lend a hand with a smile.
I booked this hotel on points, having stayed in many ritz Carlton’s I know what to expect. This hotel is not like any other!!! Staff I found were far from attentive both in the hotel and restaurant. My room was in need of an update and just what I would call adequate, didn’t feel any luxury. My iron was completely broke to where wires were showing and the rack that held up the ironing board was hanging off the wall.
Dinner was good food wise but service was terrible, very abrupt and not up to standard. We had to even find our own napkins! Breakfast the opposite, good service but terrible food. The egg white Gratin was basically a fried egg white with some over cooked vegetable thrown on top. They didn’t have the salsa that was supposed to accompany it, potatoes so dry and no taste.
Not given the amount told their was parking and two meals, great paid for those. Receipt was emailed. Now I don’t normally check receipts but luckily this time I did. The hotel had charged me $153 for the night I had booked on points. I contacted the hotel and this was credited to my card but it was the fact this happened in the first place. The message from the hotel said they were sorry and hoped I stayed with them the next time I’m in Denver. I certainly won’t be.
My experience here was a disappointment, I will not be back.
This place is terrible. 1) Rooms are outdated, 2) Bonvoy status is ignored: Room had a view of a powerplant (front desk gentleman said it was one of the best views in Denver - Hah!) and they do not offer complimentary breakfast for Platinum members, 3) Heard noise all night and then hammering in the morning, told the front desk and was met with a shrug, 4) Worst of all, I received an erroneous several hundred dollar charge that I noticed weeks after my stay. When I called to correct, no apology, nothing, just ohh not sure why that happened but we will fix it.
This place sucks, avoid!
This Ritz-Carlton property is attached to a sprawling 52,000-square-foot fitness club, which serves as a gym for residents of Denver. But guests of the Ritz get access to this impressive club, and kids ages 5 to 14 may use the club on Saturdays and Sundays under supervision of an adult. Teens ages 15 to 17 may use the club without adult supervision, but they may only gain admission on Saturdays and Sundays.
With a full-size basketball court, a pool, a whirlpool, a climbing wall, a sandpit and more, this fitness center is the whole enchilada. Your family can spend hours engaging in fun, active activities on a weekend day --- for free. On a rainy morning, a family basketball game or dip in the whirlpool is a fantastic way to spend some time inside.
The onsite restaurant at the Ritz-Carlton Denver is ELWAY'S, the namesake restaurant of Denver Bronco quarterback John Elway. The restaurant is hip and trendy, and it's unlikely to see kids seated at its polished tables. But the Ritz does accommodate young eaters.
Whether ordering room service or dining at ELWAY'S, families can order from a special kid's menu that includes the standard fare: grilled cheese, macaroni and cheese, hot dogs, chicken fingers, and breakfast foods like waffles and pancakes. Healthy snacks, from carrot and celery sticks to fresh fruit, are also available for children.
Keep in mind that during the evening, ELWAY'S attracts a well-heeled crowd of adults for dinner and drinks, especially on weekends. For a more family-friendly dinner experience, grab the shuttle and head to downtown Denver (see our section on family-friendly Denver restaurants).
Planning & Tips
All About the Extras
The Ritz's V.I.K. program (Very Important Kids) features a fun welcome kit for young guests. The kit includes a Colorado fact sheet, an information book that details local kid-friendly activities, a scavenger hunt, a coloring sheet and a bracelet.
Various packages are available at this hotel, depending on what time of year you're visiting.
Babysitting services are available onsite, through the concierge. Rates vary, so contact the Ritz-Carlton concierge for more information.
There is a fee for Wi-Fi access.
The Art of Smart Timing
All facilities at the Ritz-Carlton Denver are open year round. However, be aware that both the hotel spa and fitness center are used by locals as well as guests, so you may need to call well in advance if you are interested in booking a spa treatment or joining a class at the gym. We visited during Valentine's Day weekend, and the spa was completely booked.
Denver International Airport is located about 35 minutes from the hotel.
Private shuttle companies or rental cars are available to transport guests to and from the airport. Denver is also an easily walkable city.
For Mom and Dad
Not every Ritz-Carlton property has a spa, and the Denver property's luxury spa is top-notch -- so parents in need of some relaxation shouldn't miss this gem. Services include manicures, pedicures, haircuts and color, facials, massages, exfoliation treatments and more.