Royalton Riviera Cancun Resort

Carretera Federal 307 Cancun-Playa del Carmen Km 332,15, SM31, MZ 03, Cancun, Benito Juarez

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  • 1 Rooms,
  • 1 Adults
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1 Room / 2 Adults

1 rooms,
2 adults
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  • Adults:

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TripAdvisor Rating

Overview

Fifteen minutes from Cancun International Airport, the Royalton Riviera Cancun Resort greets families with a chilled cocktail at check-in, setting the stage for a relaxing family vacation. The property has 11 swimming pools, a children’s splash park, nine restaurants, 12 bars, one cafe, a fitness center, and plenty of non-motorized water sports to keep you active. Kids ages 4 to 12 will love playing at the Clubhouse Kids Club, while older siblings ages 13 to 17 can relax and hang out in the Hangout Teens Club. The resort’s 840 guestrooms and suites include several different room types, and all offer 24-hour concierge service, USB recharge and Bluetooth audio stations, free Wi-Fi, in-room safe, satellite TV, stocked mini-bar, iron and ironing board, coffee/tea maker, hairdryer, 24-hour room service and a balcony or terrace.

Our Editor Loves

  • Kids Wi-Fi
  • Kids/teens clubs
  • Children's splash park

Family Interests

  • All Inclusive Rates
  • Beach
  • Museum/Cultural
  • Water Sports

Family Amenities

  • Babysitting
  • Children Programs
  • Connecting Rooms
  • Cribs
  • DVD
  • Family Room 5+
  • Free Breakfast
  • Free Wi-Fi
  • Game Room
  • Kids' Pool
  • Kids' Theme Meals
  • Kitchenettes
  • Laundry
  • Meal Plan
  • Onsite Dining
  • Pool
  • Refrigerator

Reviews

Fantastic Hotel, located in middle of no where

by amyers76

Hotel was 5star all the way. Food , service , pools all beyond expectations. Cute little coffee and ice cream shop, and afternoon nibbles cart. Hotel was breathtaking, however hotel is 10 minutes off road and you may only use hotel taxis or book excursions to get to Cancun or Playa Del Carmen. Taxis cost me $100-$150 a day which was an unexpected expense. If you want to experience the local culture this hotel is not accommodating to do so, if you prefer to stay on premise this hotel has activities to keep you entertained all day. Over all our stay was lovely but can not emphasize enough how much money you will spend in Taxi service from Hotel .

Good Experience

by canram163

The restaurant and pool staff was very attentive and incredibly helpful. Restaurants were very good great diversity and it was good to have gluten free options.
I know that for resorts, security is always a priority and we have stayed at Royalton resorts for 5+ years in the D.R. Jamaica, and Mexico. I had booked diving with a diving operation at another resort, as the hotel did not have a dive operation. I had scheduled a pick up with the dive operation with the name of the person who was to pick me up. The hotel staff told me that they would NOT allow them to pick me up at the lobby, the reasons varied and no real reason was explained to me, even though I had their name and dive operation. I was told that I would have to meet them at the front of the hotel which was 2-3km away from the lobby and that they could NOT get anyone from the hotel to take me to the front of the hotel. I had to take a taxi to the front of the hotel which cost me $10 USD for a 2 minute ride. I find this unacceptable and money out my pocket, so my suggestion is either have carts to drive guests to the front of the hotel or allow dive operations to come & pick up guests as they were able to pick up other guests at other resorts, no questions asked by security.

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