by Courtney Elko
This luxury resort offers families white sand beaches, waterfront view, kids clubs, pools and more. Families will love the recreational activities here. Beach volleyball, Ping-Pong, cooking classes, trivia nights, water sports and more are available for the whole family. And the kids club for ages 4-12, allow for the kids to make new friends and the adults to have some alone time. The guestrooms and suites feature unlimited Wi-Fi for all devices, USB and Bluetooth stations, a stocked mini-bar, balcony and more. The Family Suite can sleep up to five people comfortably. Families will also love the wide variety of onsite restaurants serving breakfast, lunch and dinner.
Our Editor Loves
- Suites that sleep 5
- Kids Club
- Water Sports
- Children Programs
- Family Room 5+
- Free Wi-Fi
- Onsite Dining
We've just returned from a 10 night stay at the royalton. We were a bit apprehensive at first after reading a fair few bad reviews and heard a fair few bad things to say about Cancun. But honestly could not find one thing to complain or fault about in this hotel. From arriving we were greeted with cold towels and a drink. We went to our room, where shortly after our luggage was delivered to us and we were kindly shown how everything works in the room and if there was anything we needed. The rooms are amazing have everything you could think of from hairdryer, steamer, safe, wireless music station, mini bar with water, soft drinks, beer and snacks, TV which you also view all menus, timetables and also order room service from, rooms are kept so clean, fresh towels and bedding when needed and they come round in the evening to check if you need anything. The staff are so so helpful and literally can not do enough for you, especially for us we had Victor one of the waiters around the pool, he definitely made the holiday for us he looked after us every day we were there he literally couldn't of done anymore for us which made the experience feel so much more personal and we are extremely grateful for that
Can't fault any of the restaurants all food was amazing! The hotel is constantly kept in pristine condition, they are always cleaning, clearing doing anything they can to make sure the hotel is in good condition. Honestly I would not think anything of the bad reviews because theres nothing to fault! This our second Royalton experience now and think it's now definitely and firm favourite and will be using where we can from now on.
My stay was in July 2019 and it was absolutely marvelous! Everything was exactly up to par and exceeded my expectations. Our room faced the lagoon on the 15th floor and it was just perfect the sunsets are beautiful from lagoon view. We had diamond club so we were able to hang out on the rooftop pool and it was so nice to have lots of privacy and no kids splashing around. The only thing about the rooftop pool that I didn’t like was the constant techno/electro music. I mean I like it but after being there 2-3 hours it gets annoying, so maybe playing like the top 100’s would be nice so play a variety of music. Also you have to pay extra for food up there even though it’s the same food you get in the lower level diamond club pool. Makes no sense. Osmani and Ricardo were fabulous up on the rooftop! Anyhow the food and drinks down in the regular diamond club are perfect. Daniel was our pool side server and was the best!!! Wish he could of taken care of us the whole time. The food at all restaurants and buffet is bomb! All the bars are delicious! The coffee shop is awesome! The seating area in the lobby is beautiful and comfortable. We were greeted with cool towels and refreshing lemonade upon arrival. Our butler Quino was awesome and so attentive got us into a restaurant when their had been some mix ups. The spa was beautiful and so relaxing, my massage was the best I’ve had in a long time. The entertainment was awesome as well. Would I return? Absolutely.
I was only able to add 10 pictures but the whole facility was fabulous!!