by Courtney Elko
Families will appreciate the privacy and fun children amenities at The St. Regis Mexico City. When you enter the building, guests will be directed to the lobby located on the third floor to ensure complete privacy. Kids will love to spend time at the Kids’ Club where they will find a slide, games, arts and crafts and plenty to do. A small indoor pool is the ideal size for kids looking to make a splash, and adults who are seeking a workout have beautiful facilities available to them as well.
The guestrooms and suites feature plenty of space, floor-to-ceiling windows overlooking the city and free Wi-Fi. The St. Regis Mexico City is an ideal spot for families who are seeking luxury in a convenient location while visiting Mexico City.
Our Editor Loves
- Ideal city location
- Glamping available in guestrooms
- Kids Club
- Children Programs
- Connecting Rooms
- Free Wi-Fi
- Onsite Dining
Rooms & Rates
The guestrooms feature one king or two queen beds, a wet bar, espresso machine, iPod docking station and flat screen television.
The luxury and executive suites feature a separate living room area with a sofa, wet bar, espresso machine, iPod docking station and a large dining table. There is a king bed in the bedroom area and a flat-screen television in both rooms. The full bathroom features a bathtub and there is a half bathroom in the foyer. The floor-to-ceiling windows offer breathtaking views of Mexico City.
an ok hotel but could be better. The rooms need modernization. Most travelers have phones, iPads, and computers. I hate to crawl under the nightstand to plug stuff in. They do have an iPhone dock on one side of the bed, but as it is a king size mattress, they really need an outlet on both sides. The bathroom light above the bathtub was out and wasn't fixed even though we asked. The bath towels were coarse and threadbare. The one really positive thing that I have to say about the total was that the staff is tremendous- friendly, helpful and extremely courteous. The gym is also great.
I recently had the opportunity to stay at this hotel, and I am very happy that I did. I have stayed at this chain before, but never this location. I knew that they set themselves a high standard to maintain. This location met or exceeded all my expectations.
The check in process is easy, and you are escorted from your car door to your room door by a nice professional staff. The rooms themselves are excellently appointed, with rich materials, and one of the most comfortable beds I have had in a hotel. The suite I had was very ample in size, well thought out and a relaxing retreat after a long day. While yes, there is some noise from the street, unavoidable in a big city, they do provide earplugs to help you get a good night's rest.
The service and commitment to a guests happiness is a priority here, and it shows. Everyone I encountered was cheerful, professional and made sure I was having the best possible stay. To say I felt welcome was an understatement. I had a visit from the hotel manager, who seemed genuinely interested in my experience and that I was 100% satisfied. The staff at this hotel are a cut above, and succeed in making the St. Regis a top-notch hotel and your visit a truly pleasant one.
The breakfast I had at Restaurant Diana was excellent. Attentive service, a buffet with many options which all looked delicious, and an ala carte menu which served some of the best eggs I have had in a long time. I left pleasantly full and ready to start my day.
My one complaint - and extremely minor at that, given you are in a wonderful city that you should be out exploring - the TV channels. There are large, high quality HDTVs in these rooms. Yet it seems that almost every channel was standard definition and a low quality picture. A better service provider should be found.
In the end, this had little impact on what was easily one of the best stays I have had in a hotel. Even at this price point, they are value for money.
The kids' club area offers board games, a small slide, Wii games, mini cars to ride around on and arts and crafts. Parents are welcome to drop their children with the supervised staff at the Kids' Club from noon to 7 p.m. on Friday, Saturday and Sunday. Parents are asked not to leave the hotel when their child is as the Kids' Club. On the weekdays, the Kids' Club is not supervised by a staff member, but families are welcome to use the facilities.
During Christmas time, special Kids Club activities take place like the Christmas tree lighting, baking cookies and of course, visits from Santa.
Parents can make a special request to have their children "go camping" inside the hotel room. A small tent will be set up inside your guestroom and the children will receive a teddy bear too.
Indoor Spa Pool
There is an intimate and quiet pool at the spa area, which kids are permitted to use when accompanied by a parent. The pool is open every day from 6 a.m. to 10 p.m.
There are several onsite dining options at The St. Regis Mexico City.
Glass House Cafe
The Glass House CafÃƒÂ© serves delicious cakes and pastries that are also works of art. Afternoon tea is served here and there is often a theme for the cakes and pastries, like Beauty and the Beast, that changes through the seasons.
J&G serves American cuisine of seafood and steak and is open for lunch and dinner.
Serving breakfast, lunch and dinner, Restaurant Diana features high ceilings and an outdoor terrace that overlooks Paseo de la Reforma and views of Chapultepec Castle. Families will love the Sunday brunch here as well, which features numerous food stations, ice cream and a candy area for the kids. The Kids' Club also comes to brunch. A small area is designated for the kids to play with the hotel's toys and games. A staff member will paint with the kids and watch over them while the adults enjoy brunch.
Candela Romero features Spanish cuisine for lunch and dinner.
A juice bar is located outside of the large fitness center area, which is also near the pool.
Planning & Tips
All About the Extras
Keep an eye out for the popcorn machine and cotton candy making machine on the weekends. The kids will love to make their own cotton candy. You can also request to make some in your room.
Complimentary Wi-Fi is included in your stay.
A large exercise area is available to guests and offers many cardio and resistance training equipment. There is a pilates and yoga area, as well. A juice bar is situated directly outside the gym, which is located near the pool and spa.
The Art of Smart Timing
The busy business traveler season runs from about September to November and peak season is also from February to May. The summer months are the quieter months at this hotel.
Mexico City International Airport is about 30 minutes away.
Mexico City is easily walkable as it is a busy metropolitan city. Taxi services are readily available outside the hotel and the front desk can call a taxi for you. Uber is also available in Mexico City.
For Mom and Dad
Mom and dad can enjoy some relaxation time at the spa, where there are plenty of treatments available. A mother/daughter manicure/pedicure package with ice cream or cookies can also be arranged.