Staybridge Suites Downtown San Antonio Convention Center

123 Hoefgen Ave, San Antonio, 78205-3340, TX

Enter Your Trip Dates

1 Room / 2 Adults

1 rooms,
2 adults
  • Rooms:

    1
  • Adults:

    2
  • Close

TripAdvisor Rating

Overview

Each spacious studio, one or two-bedroom suite at the Staybridge Suites here in downtown San Antonio features a full kitchen, living area, desk and bedroom. There is a complimentary breakfast buffet and light dinner and drinks served at the hotel’s Evening Social Mondays, Tuesdays, and Wednesdays. Guests enjoy the free Wi-Fi, outdoor pool, patio, grills and laundry facility that’s open 24/7. They especially like the proximity, just three blocks, to the River Walk, Alamo and other attractions. The suite kitchens include stove, microwave, toaster, full refrigerator, icemaker, dishwasher, pots, pans, plates, glassware, silverware and even a dining table. There is Cable/Satellite TV, IN-room movies and a DVD player with movies available for rental. Staybridge is part of the IHG group which means guests can use their loyalty points at other hotels including Intercontinental, Kimpton and Holiday Inn. Rooms feature one king or two double beds. There are special weekend and extended stay packages. Check IN 4 pm; Check out noon

Our Editor Loves

  • Full Kitchen
  • Free Wi-Fi
  • Free Breakfast

Family Interests

  • Museum/Cultural
  • Theme Park

Family Amenities

  • DVD
  • Free Breakfast
  • Free Wi-Fi
  • Kitchenettes
  • Laundry
  • Pool
  • Refrigerator

Reviews

Terrible Customer Service

by deepblue_79

I stayed in this hotel September 13-19. Because it was a business trip, I specifically asked to have my company credit card charged for room expense. I provided my personal credit card for personal expenses. When I checked out, I specifically asked staff to confirm that they put room charges in corporate card.
After a few days, I saw room charges placed on my personal card. I called the hotel and asked to transfer this charges to corporate card. Staff simply said that she cannot do it and transferred me to her manager. Persistently, noone picked up the call and asked me to leave voice mail. I left voice mail explaining the situation and asked help to fix the problem. I am still waiting to hear from management.
Although the location of this hotel is very convenient, staff is extremely unwilling to help customers.

Clean and convenient to Riverwalk

by dlp57

Our room as well as the hotel are very clean. Rooms are quite spacious and it’s an exact 18 minute walk to Riverwalk. I don’t normally rate a hotel on their breakfast but this one was really great with a lot of good and fresh food. I gave my rating a lower rating due to we had to repeatedly 3 days in a row have to ask for towels. While I totally support not needing my room cleaned and bed made, we did need fresh towels and we ran out of toilet paper and asked for that 3 separate times. Other than that it was great. But I would stay again and hope this small part is corrected.

×