by Morgan Agesen
Amenities at TownePlace Suites Wichita East include complimentary onsite parking, complimentary wireless internet access throughout the hotel, complimentary coffee in the lobby, a coin-operated laundry room, valet dry cleaning, complimentary newspapers in the lobby, a sundry/convenience store, a complimentary hot breakfast buffet, and a fitness room. Nearby restaurants include Chester’s Chophouse and Wine Bar, Hereford House Steakhouse, Red Rock Canyon Grill, Abuelo’s Mexican Food Embassy, The Good Egg, and Chalet Sports Bar. Rooms feature coffee and tea makers, cribs and play yards, irons and ironing boards, sleeper sofas, hair dryers, dishwashers, microwave ovens, pots, pans, serving dishes, refrigerators, silverware, stoves, tables and chairs, and toaster ovens. Nearby activities include biking, bowling, hiking, kayaking, miniature golf, volleyball, and tennis. There is also a plethora of golf courses located nearby. Nearby attractions include Rock River Rapids, All Star Sports, Great Plains Nature Center, Botanica, Exploration Place, and Warren Theatre Old Town. Check-in time is 3 p.m. and check-out time is noon.
Our Editor Loves
- Free hot breakfast buffet
- Complimentary Wi-Fi
- Onsite sundry/convenience store
- Water Sports
- Family Room 5+
- Free Breakfast
- Free Wi-Fi
I had a rough time checking in. The desk agent couldn't explain to me why he was trying to hold $70 more on my credit card than the full price of the room for 3 nights. The hotel's front door was always ajar and looked broken for the entire stay. The mattress was semi-comfortable, but the bedding was way too small. The fitted sheet kept popping off just laying down, and the blankets would not cover 2 people and still reach the edge of the bed. We had ants in our room on the third floor on our last day. We notified them as we were checking out, so I assume they addressed it. The bathroom has a pocket door that we could not get to lock. The hallways were sweltering hot and very narrow. It was just a very unimpressive stay. We usually stay at the Stay bridge on Greenwich, and have substantially better accommodations for basically the same price.
First room had hairs in bed & debris on floor in room. We changed rooms.
Walking to 2nd room, debris on hall & elevator floor. Looked like 2-3 days of not vacuuming.
On the surface, the 2nd room looked better. But after the front desk woman left we noticed the 2nd room was also unclean. Had hair in tub & on bathroom counter. See pics. There more hair but not all were as photogenic.
Finally, we started with a quarter roll of toilet paper with no extra roll. Really?!?!
We ran out, so when my son asked for more, they gave him one roll ?? Not one for the dispenser & one extra, just one.
I’ve been all over the county in all types of hotels & brands. This was just poor & showed a lack of process, discipline, & care. No one must be checking on the housekeeping- if they are, they’re not doing their job.
Franchise location owned by: TPS-TIC, LLC
& managed by TGC Hospitality Management, LLC.
Bottom line - Very dissatisfied. Would not ever stay here again.