by Wendy Irvine
Sitting to the south of Charlotte, ten minutes to SouthPark Mall and 15-minutes to Uptown, is a 4-star sprawling resort that delivers an incredible getaway for the weary (and teary).
Here’s what you’ll find at the Ballantyne: an indoor and outdoor pool and (indoor) whirlpool (wreathed in fronds and upscale chaise lounges; a full-service, swanky spa and salon; tennis courts; a golf course (lessons, too); and plenty of convenient dining.
Guestrooms boast flatscreen TVs, a mini-fridge, and marble bathtubs. Several rooms come with spacious balconies with lovely golf course views, while some suites have full kitchens. A palatial cottage (3,670 square feet) boasts a gourmet kitchen, multiple bedrooms, and more luxuries.
The Ballantyne’s Gallery Restaurant infuses modern American dishes with a southern vibe. The resort also offers dining in the Golf Pavilion (seasonally), the Veranda (coffee and pastries in the morning; cocktails and light fare later in the day), and the Gallery Bar.
There is a charge for Wi-Fi, but complimentary internet is available to all SPG members (free program). Ask about benefits when you make a reservation.
Our Editor Loves
- Indoor and outdoor pool
- Full service spa
- Golf, tennis, pretty walks
- Family Room 5+
- Onsite Dining
by heat r
the hotel staffs are superb we stayed here last feb.4 for one night, our room was even upgraded and they said it upon checkin, front desk agent angela was really helpful, nice and very sweet, she gave us an overview of the hotel the amenities we coud use and restaurant suggestions on property and off site property.
its indeed a luxury hotel, with amazing amazing staff front desk, restaurant and anyone you meet would smile at you.
will come back again with my family next.
- too loud for sleep: 1. gap under and around door did not block any hallway noises, guests talking, doors slamming. Very loud. 2. Rooms at front of hotel, facing Johnston Road (half the rooms in the building), are not soundproofed from cars and trucks noisily driving past. I woke up many times in the night at the sounds of trucks and whatnot, and this on the 7th floor!
- too bright for sleep: 1. one-inch gap under door allowed so much light in the room from the hallway at night that I could not sleep. Put towel along gap only to realize that light poured in from gaps at sides and top, too. 2. electric blue light from minibar fridge was so bright that even with the cabinet doors closed and double folded towel over it, the room was still illuminated with a blue glow at night.
- smoke inhalation/death risk: Gaps around all four sides of door should be sealed. If there were fire and guests were trapped in rooms, they would not be able to use wet towels to block smoke from the gaps at sides and tops of doors.
- no pens or notepads in room for taking notes
- only the one heavy comforter, no spare blanket. Comforter is too hot for Southern climates. Need alternatives.
- Coffee service in lobby ends at 9am, even on weekends when guests may be sleeping in. Should have coffee brewing items in rooms (they do not) and/or extend free coffee service in lobby to later in the day.
- Room service is pricey, as expected at a luxury hotel. But $8 for a small pot of coffee, plus $5 delivery fee, plus 24% service fee, is overdoing it.
- No free wifi? Even for Starwood Preferred Guests? Really?
- Fragrance in lobby is a bit like an Axe Body Spray bomb went off. It smells nice, but it is too strong. Those with asthma or fragrance allergies should avoid this hotel unless they wish to make an additional trip to the emergency room of the hospital down the street.
- Building and décor are attractive
- Room has bin for recycling
- Includes many of the extras you would expect from a luxury hotel: bathrobes, slippers, toiletries, stationery, iron, safe, bottled water, mini bar
- Blackout curtains
- Turndown service fills your ice bucket
- Facility has dining options, bar, pool, gym, spa, concierge, valet