by Holly Rosen Fink
The Broadway Plaza Hotel is a boutique hotel in the Flatiron District of Manhattan at Broadway and 27th Street. It’s close to Madison Square park, Union Square and Penn Station.
This family-friendly hotel offers complimentary breakfast and 24-hour self-service coffee and tea in the guest lounge. Its 69 guestrooms offer premium TV channels, pay movies, comfortable bedding, air-conditioning, black-out drapes, free toiletries and in-room childcare (at an extra charge). The rooms offer chic decor such as Picasso and Joan MirÃ³ reproductions and cherry-wood furniture.
Another benefit for families is express check-in and check-out. Families will appreciate getting in and out quickly. They also offer cribs and infant beds upon request at no charge.
Our Editor Loves
- In room childcare (surcharge)
- Cribs/infant beds upon request
- Free Breakfast
- Free Wi-Fi
The hotel advised us on our last day that they are working to rectify a number of issues however our review is based on our experience. Firstly, good size rooms and good access to the heart of New York. Concierge, Anthony, is one special person, and will help you plan your activities to achieve the best value for your length of stay. We had three full days and we packed a lot into the stay. Anthony also sends an email to people who have future bookings with the hotel introducing himself and the outlining the services he can offer.
The issues we encountered were the the very small breakfast room (capacity of 12 guests) resulting in a line being formed for access to the room. Breakfast was basic at best, but having to wait to get into the room added to the frustration. The Hotel advised they are aware of the issue and will be reolved once the renovations are completed.
There is a lot of construction works happening in the immediate vicinity, and, as we were on the fourth floor, the room had a lot of external noise through the night. Double glazing the windows would help.
Like all New York hotels, rooms are pretty expensive, however the size of the room is better than most.
Bottom line - we would stay there again based on location, size of room and the friendliness of the staff.
Great Boutique hotel with excellent staff and the rooms are way too big specially for New York standard. We booked last minute due to a flight cancellation and have a great sleep. Prices are very moderate for the area.