by Courtney Elko
Located near the Hamilton Place Mall and Ruby Falls, this hotel is situated near Ooltewah. Families will love to spend some time at the seasonal outdoor pool. The kids can play, swim and splash while the adults relax on the surrounding pool deck chairs. The nearby courtyard with its cozy chairs and tables is also a nice spot to gather. The comfortable guestrooms and suites feature one king, two queen or two double bed options, along with a sleeper sofa, mini-fridge and flat screen television. Additionally, the spacious suites feature a separating living room area, a microwave and a second television. Cribs and rollaway beds are available upon request. Free Wi-Fi access is available throughout the hotel so there are no concerns about staying connected. Breakfast and dinner is served at the onsite restaurant, The Bistro, and a Starbucks can also be found onsite.
Our Editor Loves
- Outdoor pool
- Free Wi-Fi
- Hamilton Place Mall nearby
- Free Wi-Fi
- Onsite Dining
by Carol W
The front desk staff was absolutely amazing. I would definitely stay here again. I didn’t use housekeeping but appreciate the green bonus points. The bath/shower are a tad dated but the room itself was great.
We stay at Courtyards whenever we can. The housekeeping at the Hamilton Courtyard was very poor. The first night, they picked up the towels, made the bed poorly and did not change out the glasses. The next morning, I mentioned the problem to someone at the desk. The second day, the bed was again made poorly and it was obvious that the bathtub had not been cleaned.
We were not given notice that there was not an elevator, which was not too much of a problem for us. But, there were two women with canes that had to used the stairs. They stated that they did not know there was an elevator until they got there. This issue should be communicated as a reservation is made.