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There are nearly 500 rooms divided across the two towers, Palmetto and Palms. Configurations include oceanfront studios, one-bedroom suites, two-bedroom condos, three-bedroom condos and four-bedroom condos. Adjoining accommodations are available for larger families. All rooms either have full or partial "angle" ocean views. In addition to traditional beds, some units have the added flexibility of sofa beds or wall beds (aka Murphy beds).
The units are privately owned and inventoried before and after each guest stay. The daily housekeeping service includes making the beds, trash removal and vacuuming. Towels left on the floor will be replaced, and sheets will be changed every three days.
The one-bedroom oceanfront queen suite off the main hallway contained two queen beds, and there was also a wall bed. There were flat screen televisions in both the bedroom and the living room area. The bathroom contained a Jacuzzi tub, granite counters and complimentary LeNaturel toiletries in a white tea scent.
The kitchen was outfitted with a full-size refrigerator, oven, four-burner electric stove top, microwave and dishwasher, as well as a coffee maker and a toaster. The cabinets and drawers held dishes, pots and pans, utensils and cutlery. Dish soap, dish washing detergent and kitchen towels were also provided. The kitchen table made in-room dining easy and the stackable washer and dryer unit was convenient.
As far as in-room safety measures are concerned, the sliding glass door leading to the balcony have a lock in the handle, and an additional slide latch, which is too high for children to reach. There are no outlet covers though. The "Clean Remote" control for the flat panel TV is made with a material that is easy to disinfect, and stays tucked into its own stand.