by Morgan Agesen
Amenities at the Fairfield Inn & Suites Waterbury Stowe include complimentary wireless internet access throughout the hotel, complimentary onsite parking, complimentary coffee in the lobby, a coin-operated laundry room onsite, valet dry cleaning, a complimentary hot breakfast buffet, a fitness center, a hot tub, and an indoor heated swimming pool. Rooms feature coffee and tea makers, irons and ironing boards, mini-fridges, sleeper sofas, hair dryers, bathrobes, microwave ovens, silverware, and tables and chairs. Check-in time is 3 p.m. and check-out time is noon.
Our Editor Loves
- Free Wi-Fi
- Indoor heated swimming pool
- Complimentary hot breakfast buffet
- Family Room 5+
- Free Breakfast
- Free Wi-Fi
Great location and the hotel is clean/nice (except for pool, which is too chlorinated and rather uninviting). My issue is customer service. I stupidly left my engagement ring behind in the room; yes - totally my fault. I called four hours after checkout, asking for help, as I knew exactly where I left it. There was no follow-up at all; I called that evening, and they were short with me. When I called days later to ask if there had been any success, I definitely got the vibe that I was an irritation. I was told, "I believe there was a thorough search," though when asked where they searched, nobody could tell me. The mere fact that I had to call for an update was ridiculous. I don't believe two phone calls, with polite queries as to the potential search for a $9000 item was excessive on my part. It was never retrieved, but that is not the basis of my negative review. I think a little more assurance and maybe even just a phone call (and we're Platinum, just as an aside) would have gone a long way to making me feel better about our experience here.
by John N
When I arrived I was overwhelmed by the beautiful architecture. Large beams and would with rock facades and brick. It reminded me a fancy ski lodge. This fairfield was built in 2016 and has fine details. It stands out among any other I have stayed at.
I receved a warm welcome from the desk manager "Mike" who is a jem. Thanks to my BONVOY membership I received a room upgrade to a suite complimentary. Quality and service live on in this Fairfield Hotel. The personal hospitality & service exellence the Marriott brand was founded on.
My acconmodation was superb. The decor is rustic sheik through out the hotel. My room was spotlessly clean and made up with all the amenities provided. The pool and spa were clean and neat. Very nice!
The complimentary breakfast was one of the finer I have experienced.
I give the hotel high honors!