by Lissa Poirot
The popular Wailea area of Maui is renowned for its collection of luxury resorts, situated along a number of public beaches. The area is a dry region and is filled with sun. Near the end of the resort stretch is the 22-acre Fairmont Kea Lani. Not only does the resort feature Fairmont’s signature service, upscale dining and classically refined accommodations, this location is an all-suite property; all 413 guestrooms are one-bedroom suites with ample space for families to spread out, sleeping four or more guests. Its two-story villas provide the ultimate privacy and space for up to eight family members, perfect for multigenerational getaways.
As a full-service resort, the Fairmont has a number of dining options, multiple pools with water slides and beach activities, kids’ programs, family activities, a spa, shopping and live entertainment. Guests never have to leave the resort to get a true sense of the island, with the Fairmont’s cultural programming, menus and activities. It’s a perfect destination resort for families of all ages.
To learn more about Fairmont Hotels and Resorts, please visit Fairmont Hotels and Resorts.
Our Editor Loves
- Two- and three-bedroom villas
- Children's club and activity pool
- All-suite accommodations
- Water Sports
- Children Programs
- Family Room 5+
- Free Wi-Fi
- Game Room
- Kids' Pool
- Kids' Theme Meals
- Meal Plan
- Onsite Dining
Rooms & Rates
The Fairmont features 413 all-suite accommodations, with 70 percent of the suites facing the ocean. Each suite is a luxurious one-bedroom suite with separate bedroom and living spaces, and an expansive sofa bed and entryway kitchenette with a mini-fridge, coffee and tea maker, and microwave. The suites are outfitted with large flat-screen TV's in both the living and sleeping rooms with DVD/CD players. The rooms are connected by an oversized marble bathroom with double pedestal sinks, soaking tubs and walk-in showers, as well as oversized private lanais (porches) with dining tables and lounge chairs.
Suite types include the 860-square-foot Deluxe Ocean View, Ocean View, Partial Ocean View, Poolside, Garden View, Mountainside and Fairmont suites. The Kilohana Signature Suites are 1,100 square feet and are oceanfront, corner suites with outstanding views of the ocean.
Closest to the beach are 37 villas, which are two- and three-bedroom, two-story accommodations, ideal for larger families. The villas feature a king bedroom and a second bedroom with two queen beds, as well as full kitchens, living spaces, washers and dryers, private lanais with grills, and outdoor dining furnishings. The villas are outfitted with Nintendo Wii, board games, flat-screen TV's, DVD players and small plunge pools. Guests booked in villas receive free Wi-Fi, free breakfast, free valet parking, and a welcome basket of fruit and cheese.
by Peter G
We do quite a lot of traveling around the world and got to know many hotels, but this hotel really impressed us. Starting when we got off the car till leaving the hotel, only friendly, helpful employees - always with a smile on their faces. Great room - big enough with a gorgeous view over the ocean, very good restaurants.
They obviously invest money in the education of their employees, cause nearly everyone could tell you something new, from waiter till bellman - we were really impressed.
So a 5 star ranking - the employees combined with the perfect spot and hotel - this makes the vacation!!! Thanks to all and congratulation to the management!
by Amber A
The rooms in this hotel are worn and not what we would expect for the price tag. We had several issues: refrigerator was lukewarm but fixable once staff came to turn the temp down; pull out bed was broken which made it difficult to get out and once out the head went downhill - this was not fixable.
Pool area had too many cabanas (as compared to number of regular chairs) that were priced at $199/day. In one section , where our kids wanted to swim, there were only 2 umbrellas. This made it so that we had to choose between an extra $199/day fee vs sunburn vs inability to watch our kids. Unacceptable. We got several texts from concierge asking how they could make our stay better. I told them about this and they texted back “one moment please” and never got back to me. Pool service was below par. We had to go to the pool restaurant twice within 30 min to ask if we could order food there. They told us twice that they would instead send a server down. This person never arrived.
They are supposed to provide free snorkel gear and boogie boards to guests. However they won’t do it if there is a red flag at the beach. I asked them if they ever have any other color than red and they said yes we have a yellow flag if there are jelly fish. I was also told we couldnt get a boogie board because of 1 (small) exposed rock. Which means that they are actually not ever available. To be clear, everyone was swimming at this beach and plenty of people were using their own boogie boards.
Food was incredibly overpriced, even compared to other food options at non resort restaurants in the area. This includes drinks at the pool
The good parts were:
Good scenery, overall good concierge service. Quick delivery when we needed towels in the room etc. the “free” canoe ride was fun. Despite all of the issues noted above, all of the staff were kind and nice. They seemed to understand that the resort policies were out of line.
Summary: the hotel is over worn and they are overly worried about lawyers and nickel and diming their guests. This should not be happening for the price we paid to stay here. We won’t stay here again and wouldn’t recommend it to friends or family.
This kids' club is open to children between 5 and 13 and provides full-day, half-day and private evening programs at an additional fee from the resort and accommodations. Activities include indoor and outdoor fun, such as volcano building and tide pooling. Reservations are required at least one day in advance, except during Drop In times (2 to 4 p.m.), for a $10-per-hour, per-child fee. The children's program includes a snack and lunch, and ranges in price.
Pools and Watersports
The resort features three swimming pools, including two that are kid-friendly activity pools. The Keiki pool is the most popular for children, as it features a lazy river and water slides. Note: Children 2 and younger must wear swim diapers, which are available in the cafÃ©. Pool chairs are limited; many of the chairs are actually on a lawn. If you want to find a space beside the pool to watch young ones, you'll need to nab a chair early in the morning, or reserve a cabana (for an additional fee).
The resort rests on Polo Beach and beach activities can be arranged, including stand-up paddle boarding, boogie boarding, kayaking, sailing, snorkeling, Hawaiian canoeing, and SCUBA diving. Umbrellas are free, but available on a fist-come, first-served basis (one per suite), and can be rented at the Beach Pavilion.
Located in the front rotunda, near the lobby, a small game room is open from 9 a.m. to 9 p.m. daily, with video games, plus a Ping Pong and Foosball table. Outdoors, on the front lawn, families may also enjoy Bocce and croquet.
Peak Season Activities
During the summer months, spring break and winter holidays, guests can visit the Paeahu Terrace for daily activities, such as ukulele lessons, evening stargazing, hula lessons and lei making. In the hotel lobby, daily activities include storytelling, Hawaiian culture tours, and Ocean Discovery talks and tours. Outdoor movies under the stars are also featured throughout peak times on the Paeahu Terrace.
Hawaiian Canoe Experience
Children 10 and older can learn how to paddle a traditional Hawaiian canoe and get a chance to work together on the ocean. Reservations are required, and trips depart in the morning from the beach. This is complimentary for all resort guests 10 and older.
Children 5 and younger eat free off the Keiki menu when accompanied by an adult, and milk, juice and soda are included. Children ages 6 to 12 receive half off when ordering off of the menu. The program is not available at the lounge, cafÃ©, and Nick's, or for poolside and in-room dining. Additionally, the resort features a new Lifestyle Cuisine program of healthy items on kids' menus.
Caffe Ciao Deli
This Italian-style bakery and deli features grab-and-go breakfast, lunch and snacks. Guests will find fresh-baked pastries, pasta, pizza, salads, and gourmet items, as well as beverages and specialty coffees. Guests can also request Picnic To Go for custom-filled picnic baskets, perfect before heading off to drive the Road to Hana. Open 6:30 a.m. to 9 p.m.
Voted by locals to be one of Maui's best restaurants, Ko (meaning "sugarcane" in Hawaiian) combines Hawaiian, Chinese, Korean, Japanese and Portuguese family dishes into a fusion of contemporary meals. Local and farm-fresh ingredients are used for a dinner menu with such treats as Coconut Curry Lamb Chops with a mango-mint sauce and the restaurant's signature sushi. Children 5 and under eat free.
Kea Lani Restaurant
The resort's breakfast spot provides open-air dining for both buffet and a la carte breakfast. Open from 6:30 to 11 a.m. daily.
Nick's Fishmarket Maui
One of the island's top seafood restaurants, Nick's provides indoor and outdoor seating, serving local and fresh seafood, including dishes like Candied Peanut Crusted Hawaiian Opah. Nick's has become a staple to visitors and locals alike; it has operated in this location since the resort opened 20 years ago. The restaurant's 2,000-bottle wine cellar is perfect for wine connoisseurs. Open from 5:30 to 10 p.m. for dinner, with happy hour specials available between 5 and 7 p.m.
This open-air lobby lounge provides a sunset view often accompanied by live entertainment. It also provides a small bites menu. Open daily from 3 to 11 p.m.
Ama Bar & Grill
Located near the pool, Ama Bar & Grille is a new addition to the resort. This open-air dining spot is popular for lunches with plate specials and swim-up bar. The bar is open from 10:30 a.m. to 6 p.m. daily, and the grill is open from 11 a.m. to 5 p.m. daily.
Guests of the villas have barbeque grills to enjoy, and the resort's BBQ menu provides hamburgers, hot dogs, steak, lobster, seafood and other items perfect for grilling your own delicious meal. Guests can elect to do their own cooking or allow a resort chef to do the work for them.
Room service is also available 24 hours a day.
Planning & Tips
All About the Extras
The resort charges a $30 daily resort fee that includes self-parking, basic Internet access, one hour of snorkel rental, and local and domestic long distance calls. Wi-Fi is available throughout the resort and in all rooms and villas for an additional daily fee.
Complimentary laundry facilities are featured on each floor of the hotel towers.
Kids receive their own kid-sized lei, sand bucket and shovel upon arrival. For infants, the resort provides a complimentary amenity kit for bath time.
Babysitting can be arranged for in-room service by contacting the concierge.
The Art of Smart Timing
Wailea is known for its sunny, rain-free weather and is one of the drier resort areas. Like all visits to Hawaii, the resort's peak travel season is Christmas, Easter break and summer months, but its perfect weather makes it an ideal destination year-round. There may be less activities offered in the slower seasons, but also less guests taking up valuable pool chair space.
Wailea is a popular resort area within 15 miles from the Kahului Airport (about a 30-minute drive.) The resort can make arrangements for pickup from the airport through concierge and provides rental car services from its lobby, but it would be more convenient and cheaper to just rent a car from the airport. Private airport pickup starts above $200, while taxis will charge around $75. If renting a car, self-parking is included in the resort fee. Valet parking is additional.
A free shuttle is available within the Wailea Makena area that connects resorts and shopping. A rental car or taxi will also be beneficial if looking to explore more of the island.
For Mom and Dad
Parents can relax at the resort's Willow Stream Spa, and when booking a spa treatment between 9:30 a.m. and 1 p.m. during peak seasons, kids can play in the Keiki Lani Kids Club for free. The spa features a heat and hydro facility with a shower series that mimics Hawaii's 25 different types of rains, such as cool morning mist, afternoon rain and evening storms. The spa offers 13 treatment rooms and is one of five spas in North America offering a 360-degree moving wave treatment table. The spa also houses the fitness center with wellness classes, and provides full services from body treatments to massages to facials and nail services in its new nail spa.
Parents can also visit the adjacent Wailea golf resorts, Wailea Gold, Wailea Emerald and Wailea Blue courses. The resort provides complimentary transportation to the courses.