Families staying at the Hotel Riu Garoe in Puerto de la Cruz will enjoy the modern amenities, large suites and the close proximity to the beach (1.2 mi). Double rooms sleeping up to four people are available. Suites feature two beds and a sofa bed. Families may also request connecting rooms. Kids will love the onsite playground, the separate children’s pool and the onsite miniature golf course. A complimentary breakfast in included. The onsite restaurant provides breakfast and dinner for guests. Nearby activities include Lago Martianez saltwater pools (1.2 mi), Loro Park (3 mi), Botanical Garden of La Orotava (0.3 mi), Las Piramides de Martianez Shopping Center (1 mi), La Paz Lookout (0.6 mi) and the Sitio Litre Garden (1 mi).
Our Editor Loves
- Large suites suitable for families
- Separate pool for the kids
- Onsite miniature golf
- Water Sports
- Connecting Rooms
- Free Breakfast
- Free Wi-Fi
- Onsite Dining
Just back from a lovely week at Riu Garoe hotel. We all had a wonderful time staying at this beautiful hotel. We used the shuttle bus that the hotel provide to take us to the Lago Martinez salt water pools and enjoyed a day there.
I cannot find fault with anything, the hotel was spotless, the food was very enjoyable and varied. The staff were attentive and always happy which made our holiday even better.
My 2 children had a lovely time too and didn't want to leave. We will definitely be returning to this hotel again and will explore the island more on our next visit.
This was our first visit since the refurbishment, and the first with our 8 year old grandson. We found the "new" hotel much as before, but with one or two weaknesses that deter from its general excellence.
We arrived late and although check in was very pleasant, the member of staff forgot our tickets for pool towels. The best way to the room was not pointed out to us (we had forgotten the closest elevator) and we had a loner walk than necessary. Minor "bad points" but the cold collation awaiting us in the rooms (two adjoining, perfect-ish) was enormous. we were sorry we were so tired we could not do it justice. Good point.
The rooms were, as always, comfortable and well equipped, the new walk-in shower excellent, and the beds separated, ideal for daughter and grandson. But the door our side of the join of rooms would not open e asily- caused by a "bubble" in the flooring. Again a small point, but it should have been checked and dealt with.
The food in the restaurant was good, always something interesting to eat, my daughter was quite impressed by the vegetarian options. Chocolate fountain for dinner one night much appreciated by grandson, but when it reappeared at breakfast another day - heaven! But there were weaknesses here too. While it was acceptable to wait a few minutes for the freshly cooked items at dinner, breakfasts were different. One member of staff to cook omelettes, fried eggs, and bacon a lot of the time, so selections were missing or you had to wait a long time. But the good points might have made up for this. Real "British" bacon every day (first time I have seen this in Rius) and the mini tortillas were excellent.
Happy hour in the bar was slightly spoiled by the way it was organised- staff took orders en masse and then spent a long time filling them, resulting in a 20 minute wait one night. But the 2 for 1 aspect was much appreciated by the rest of the family, and it allowed us to sit with drinks having a great family whist competition for 6 evenings, very enjoyable.
So, all in all, a good hotel, with helpful staff, a pleasant atmosphere and good facilities. Spoilt a bit by the little things, the hotel is well worth a visit for most people and we would certainly return, if we can.