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There are 143 deluxe guestrooms, eight royal rooms and 10 suites, all beautifully decorated in rich colors and fabrics, and quite different from one another in decor. Best part: the beds and pillows are super comfortable, especially after a long day of touring.
Each room comes with complimentary bottled mineral waters (request sparkling or still), evening turndown service, plush bathrobes and slippers, a safe, tea and coffee maker, a good hair dryer, free Wi-Fi access, and a high-tech entertainment system with an interactive TV that offers a huge selection of on-demand movies and music. A DVD player and Wii with games can be placed in your room (complimentary).
Fitting a family in one room is trickier in London than in many U.S. hotels though, where average room sizes are often larger. Consequently, families with two or more children, or older children, will need interconnecting or adjoining rooms. Thankfully, Rubens can often confirm these in advance. Categories available for connecting rooms include: Superior King rooms that average 188 square feet, Superior Twin rooms that average 129 square feet and Classic Double rooms, which have queen beds and are 129 square feet on average.
Families of five, or those wanting slightly more space, can book an Executive King Room (194 square feet), which has a sofabed, and a Superior King or Twin Room (mentioned above). Be sure to always ask if the rooms adjoin or connect. During our stay, we had two rooms at the end of a hall that had a third exterior door that could be locked, allowing us to keep the interior doors open.
There is one Master Suite called The King's Suite. This luxury suite has a four-poster bed, a separate lounge with a dining table, an animal-print sofa and a Jacuzzi in one of the two bathrooms. The Master Suite portion is about 560 square feet. Maximum occupancy is four people (possibly five if traveling with a baby). In addition, there is an Executive King room that interconnects with the Master Suite's sitting room, so it is ideal for families travelling with grandparents. An extra bed can also be added to the connecting room.
The Family Suites features a king bed and a spacious sitting area with a day bed that can easily be used as a children's bed. There is also a sleeper sofa in the sitting area that another child could utilize.
Fold down cribs for babies are complimentary. If children are 12 years or older, there is an extra charge per day, which includes a rollaway if needed and full breakfast. A few mini-fridges are available by request. In-room microwaves are not available.