by Diana Lambdin Meyer
Hawaii is renowned for its beautiful sunsets and they don’t get a lot better than what you’ll see from the terrace at the St. Regis Princeville. Snuggled into a cliff side on beautiful Hanalei Bay, most rooms and all restaurant views face west, making the closing of the day a magical time at this luxury resort.
Located on Kauai’s north shore, the Princeville resort area was so named to honor the 1860’s visit of Prince Albert, the son of Hawaiian King Kamehameha IV. It’s a pristine development of hotels, private homes, golf courses and a beautiful view of Hanalei Bay.
If you’ve ever seen the 1958 movie “South Pacific” or perhaps you’ve starred in a high school rendition of the Rogers and Hammerstein musical, you know the area that is Princeville. The movie was shot here on the north shore and Bali Hai is indeed Mount Makana, the dominant mountain in every view you’ll have as you vacation here.
This hotel property, originally a Starwood luxury resort, closed for a year in 2008 to be upgraded and rebranded as the luxury St. Regis Princeville. Known for its attentive individual service and personal butlers, the St. Regis is positioned on a protected cove of Hanalei Bay.
The “protection” is provided by the Honoiki Reef, the largest coral reef in Hawaii that wraps the island’s north shore. For your family, that means snorkeling in the waters just steps from your room at the St. Regis is outstanding. For those who want to try stand-up paddling or other water sports, the water here is extremely calm.
When you enter the St. Regis, you’re actually on the ninth floor of the hotel. Most of the guestrooms and activities are below the lobby. But this is where you’ll find the concierge who will coordinate activities for your family, such as stargazing, lei making, and outings to Princeville Ranch that include zip-lining, kayaking and hikes of Mount Makana.
Our Editor Loves
- Four pools and a beach
- Personal butler services
- Organic baby food made in house
- Water Sports
- Children Programs
- Connecting Rooms
- Family Room 5+
- Free Wi-Fi
- Game Room
- Kids' Pool
- Onsite Dining
Rooms & Rates
This hotel is 11 stories tall with 251 guestrooms, including 51 premium ocean view suites. The first through third floors are the most popular for families. If you want a walk-out terrace with a private path to the pools, book early for a first floor room.
About 90 percent of the rooms have an ocean view. The remaining 10 percent overlook the golf course or the mountains. On a good day, you may be able to see as many as 30 waterfalls descending from Mount Makana and the nearby sea cliffs.
If a standard size bathtub is important to bathe your toddlers, be sure to express that when you book your vacation. Many rooms come with whirlpool tubs, but not standard bathtubs. Infant tubs are available. Cribs and rollaway beds are available free of charge.
The 540 square feet of the standard guestrooms offer either a queen bed and fold-out couch or two queen beds. The terraces or balconies are spacious enough for one chaise lounge and two chairs with a table.
Beginning at 820 square feet and going up to more than 1,800 square feet, all St. Regis suites come with personal butler services. The television/entertainment system disappears into the console that is the division between bedroom and living area. Kitchens and kitchenettes can be fully stocked with whatever your family prefers for breakfast or late-night snacks. Most of the suites are in the top three floors of the hotel property and have ocean views.
May not be totally fair reviewing given the impending change (occurred 11/16), but overall the stay was average at best.
Food was OK, but poor given the price (had to send 2/5 items back we ordered at the pool)
Staff was highly variable (you could tell there was a general uneasiness with the unknowns). Several servers were VERY cold, especially in the lobby bar.
Room were ok, but showing a lack of care
Resort itself would be a poor Marriott, but given the location, it’s easy to look past the faults.
Would be interested to visit post-renovation, as hopefully it addresses many of the downfalls.
by Kimmy K
We cannot say enough great things about the St. Regis Princeville! My husband and I were blown away by the beautiful views and customer service. Our absolute favorite part of our trip was the dining experience. The Makana Terrace was our favorite go to for breakfast & dinner! At breakfast their buffet was amazing every morning & we enjoyed the jaw dropping panoramic views of mountains full of waterfalls. Their dinner at night was so delicious that we went 4 nights in a row. We wish we would have taken better notes of names of the waiting staff at breakfast and dinner because they all did an incredible job. We were always greeted with a smile, excellent service, & great conversation and advice on places to go and explore on the island. One waiter that did go above and beyond that we can remember was Jeff. When he found out it was our honeymoon he went and got us champagne so we could enjoy the moment of watching the beautiful sunset views. The only thing we wish the Makana Terrace had was better dessert options because we would have had dessert there every night too if there was something we loved. On our last night we went to the Kauai Grill, & think it was one of the best meals that we had ever had! The food was unbelievably good & the salted caramel ice-cream & butterscotch pudding was to die for! We wish we could remember our waiters name because he was excellent.
We had an ocean front room that over looked the pool. The room is a little dated, but it was clean, had a king size bed, a couch & table, a desk, and a big bathroom. We loved the gym, it had a ton of machines and free weights.The valet service was always so helpful and kind. They would always offer if we wanted to keep the car up and waiting. When we would come back from hiking all muddy they helped us over to a hose to wash off the mud, & they offered us towels when we went on a boat ride to see the Napali Coastline! Overall we are so happy we chose the St Regis Princeville as our honeymoon location because it was so beautiful and the service was so great. We cannot wait to come back again!!
Located poolside, you'll find a cabana with all the resources you'll want for beach and water activities -- kayaks, snorkeling gear, Hawaiian sailboats and surf boards. You've always wanted to try stand-up paddleboarding? Orientation lessons are offered every morning.
Street bicycles in sizes for the entire family are available at no charge to explore the Princeville property. Check in with the concierge to reserve yours. Infant seats are available, as are a few fat tire mountain bikes.
Robert Trent Jones designed the original golf course here in 1971 and his son revamped it in 2010 to become the splendid 18-hole course it is today. The Makai course is open to other guests and visitors at Princeville resorts, so reserve your tee times in advance, if possible.
Kid's Club/ Pa'ani Fun Lounge
The fourth floor is the location for the kids program called Young Voyageurs. The director is a marine biologist, so you know those walks along the beach are going to be something special. A telescope in the room is indicative of the extra emphasis placed on learning.
Young Voyageurs is open to children 5 to 12 years old. It is also open late, until 8:30 p.m., with a meal included for parents who would like a grown-up dinner alone.
Here's something a little different: Parents can make arrangements for the kids' club staff to create a video of their child's week, including walks along the beach and pool time. There's an extra charge, but it showcases to parents what your child has done in your absence, and makes a great souvenir.
With four pools to choose from, and the beautiful Pacific Ocean, the St. Regis is indeed all about the water.
The Keiki pool or children's pool is a quiet place just 18 inches deep and round.
Nearby is the Watsu Pool. It's the same round size as the Keiki pool, but 3.5 feet deep -- perfect for older children who are still intimidated by a bigger pool.
Two additional pools are 4 feet deep and surrounded by lovely gardens and colorful cabanas, and they are just steps from the bar and the Nula Kai Grill. You can enjoy lunch in your cabana or in your lounge chair.
Four hard surface courts are located at the Princeville Makai Golf Club for a fee. The shuttle provides free service.
Families with infants will be delighted to try the organic baby food made onsite in the St. Regis kitchen. Your room will be stocked with it in advance of your arrival.
A children's menu is available at all restaurants; it includes all of the kids' favorites like organic chicken nuggets and macaroni and cheese. There are plenty of healthy child-sized servings of salads and raw vegetables with dipping sauces.
The St. Regis is all about individual service, so if there are any allergies and dietetic needs in your family, just let your personal butler know. It will be taken care of with no inconvenience at all.
This is the property's signature restaurant offering perhaps the best view available anywhere in Hanalei Bay and the Pacific Ocean beyond. From fresh sashimi to pepper-crusted ahi tuna and bacon-wrapped Kauai prawns, the focus is on fresh seafood and authentic Hawaiian cuisine. But Hawaii is also a state known for its beef cattle, so the prime rib and filet mignon will not disappoint.
The wine menu has a distinct European flair with emphasis on Italian red, French whites and German Reislings.
Remember to pack some nicer clothes for the kids if you plan on them joining you at the Kaua'i Grill. Reservations are required for this dinner-only restaurant.
This is the main dining room of the St. Regis Princeville and, as such, has a remarkable view of Hanalei Bay. Breakfast is available a la carte or by buffet as early as 6:30 a.m. with the exception of Sunday. That's when the resort's Champagne Brunch demands your attention, allowing you to sleep a little later and eat enough shrimp, lilikoi, Portuguese sausage and coconut crÃ¨me brulee to last all week.
Closed for lunch, the Makana Terrace opens again at 5:30 p.m. for a casual dinner with an Asian-American flair. No dress code or reservations required here.
Mailani Dinner Show
This once-a-week special event features the food and dance of Hawaii in a two-hour show that may be a highlight of your stay at the St. Regis Princeville. Dinner is a buffet interspersed with hula and storytelling in the midst of the hotel's water features.
Reservations are required. The show is just 45 minutes long, but a little pricey, so if you think your children might get bored, a babysitter might be the way to go.
Nula Kai Grill
This lovely open-air restaurant overlooking the pools and the bay is open 11 a.m. until 5:30 p.m. With casual rattan seating and a fresh breeze all around, you'll enjoy healthy Mediterranean salads and sandwiches here and other light, but filling mid-day treats, appropriate for dining by the pool.
This is your grab-and-go spot, be it for coffee and muffins, ice cream or cookies. If you plan on spending a day away from the hotel, exploring the island or in Napali Coast State Park, this is where you can pre-order a picnic lunch for everyone in the family.
In-room dining is available 24-hours a day from the Makana Terrace.
Planning & Tips
All About the Extras
The property has a good Wi-Fi signal throughout. However, if you need additional bandwidth for your family's electronic devices, stronger Wi-Fi coverage is available at a daily rate of $20.
Nanny services and in-room babysitting are available for all ages at an additional charge whenever the Young Voyageurs Club is not open. The first child is $25 per hour and additional children are $5 each per hour.
The fitness center, adjacent to the spa, is equipped with Matrix Fitness Equipment and at 1,000 square feet, is a bit on the small side. However, it is closest to the showers, steam rooms and saunas, if that's a part of your work-out regime. If so, a $50 fee per day is incurred. A larger fitness center is located on the 8th floor.
Children of all ages are allowed to enjoy the facilities. Yoga and Pilates classes are available at an extra charge.
During summer months and the holidays, each child receives a backpack upon check-in. The treats inside vary, depending on the season, but usually are a water bottle, a coloring book, and sometimes a little disposable camera for use in the pool.
You may wish to pack a few flashlights for your family, particularly if you are visiting Kauai's North Shore from September through December. A number of endangered sea birds that fly only by the light of the moon visit the North Shore during these months.
In order to not confuse the birds with artificial light sources, the St. Regis and many other businesses keep their lights very low this time of year. You'll find printed notices in your rooms advising you to keep your drapes and blinds closed at night. Talk about it with your kids as an environmental lesson from this vacation.
The Art of Smart Timing
Kauai is an international destination with visitors from throughout North America, Asia and Europe. As a result, every season is a busy season. You may find your best deals in October and November.
Princeville is a development on Kauai's north shore, about 45 minutes from the Lihue Airport (LIH). You can arrange transportation from the hotel if you like, but it will be pricey. Rent a car instead with the freedom to enjoy all of Kauai. Note that there is a nightly fee in excess of $30 to park your car at the St. Regis.
A free shuttle runs on the hour between the St. Regis and Westin, as well as the two golf courses in the Princeville development. Taxis are available, but your best option is the rent a private vehicle in order to enjoy nearby Hanalei and other fun, out of the way destinations on Kauai.
For Mom and Dad
On the east edge of the property, a grove of kamani trees canopy the beach, providing an intimate escape during the day. But in the evening, the beach becomes a candlelit destination for adults who prefer an evening alone. Book ahead because just two cabanas are available.
The Hawaiian word means "joyful house," and this 11,000-square-foot space is indeed a place to be joyful. How does a Taro Butter Body Polish sound? It's one of the many treatments that incorporate Hawaiian medicine and the natural resources of the islands. The 12 treatment rooms are complemented by two oceanside cabanas for outdoor massages. Ask about Hawaiian Wellness Retreats offered occasionally throughout the year. Spa services are also available for children 14 and over.