by Diana Lambdin Meyer
His name is Bruce the Moose and he’s made out of Legos. He’s the mascot for Timber Ridge and one of many enjoyable amenities that make this a perfect family getaway. Located on the 1300 acres that is the Grand Geneva Resort, the Timber Ridge Lodge and Waterpark goes a step further in providing a family-friendly experience for their guests, starting with Bruce the Moose. Lego room packages and Lego “create and take” sessions are among the activities that combine one of children’s most popular toys with a family vacation.
The Timber Ridge Lodge was added to the Grand Geneva Resort experience in 2001. As the name suggests, a rustic northwoods lodge decor carries through all 225-guest suites as well as the common areas and dining facilities. Five adorable mascots–a moose, chipmunk, coyote, and two human-like characters–make frequent appearances around the property and are even known to flop in the pool with your family.
A complimentary trolley is in constant motion around the property, picking up and dropping off at the pools, the horse stables, the golf course and more. If you’re lucky, Ron will be the trolley driver on duty. He’s a former school bus driver who knows how to keep your kids engaged and safe.
There’s really no need to leave the Grand Geneva property once you arrive, no matter what the season. From sledding and sleigh rides to swimming, tennis and climbing rock walls, there’s plenty to offer even the most finicky of your children. With golf, a great spa and multiple restaurants to choose from, adults, too, will appreciate a getaway at the Timber Ridge Lodge.
Our Editor Loves
- Indoor waterpark and two outdoor pools
- Lego-themed packages
- PJ story time in the lobby
Find the Best Price for Your Stay
The 225 suites here are all perfectly suited for families, and many of the suites will open up to neighboring suites if you're traveling with others. A fully equipped kitchen has all the utensils and basics to put together a snack or a meal for the family. Grocery services are provided.
Suites are one or two bedrooms and all are two levels with flat-screen televisions upstairs and down. The lower level includes a DVD player and a media docking facility. The entire Timber Ridge property has a strong Wi-Fi signal at no extra charge.
A movie rental box is located just across the hall from the entrance to the waterpark. Pick out one of your family's favorites or bring along a DVD from home and enjoy the evening in your suite.
Parents will appreciate a bedroom with a king-sized bed and a whirlpool bath with doors that close and lock. Each suite includes a fireplace, a small dining area and your choice of a patio or balcony.
This resort is good for a quick weekend getaway. The resort is geared towards younger kids, perfect for a 3 & 8 year old as they had a section in the waterpark for both age ranges. The kids club could definitely use more activities, as very few were available the weekend we visited. They did do a Saturday night cookies/milk story activity that was cute. We ordered food from the barbecue restaurant and it was terrible. We are not super picky, but we threw most of it out. We ordered pizza for the kids from Rosati’s and that was good aside from a long wait.
The resort does not have a gym onsite, you have to go to Grand Geneva to use theirs. Not convenient in winter when it’s snowing. Rooms have decent toiletries and the room attendants do a good job cleaning. The kitchen has all the basic cooking utensils, plus salt & pepper for quick meals. Only thing not available is an oven. Target, Walmart & Aldi all about a 5 minute drive away.
Waterpark has a lot of tables around, so never had a hard time finding a spot. They don’t let you bring snacks in, but didn’t seem to mind people bringing drinks in reusable bottles. The locker room by the waterpark is kind of messy, but that’s to be expected with so many kids.
We’ve stayed at Grand Geneva, which is much nicer but than you’re stuck paying a lot for the waterpark passes. Plus it’s easier to stay at this hotel if you’re planning to visit the waterpark. Much more convenient, especially having a kitchen in the rooms when you have kids. Overall, the hotel is dated but clean and does the job for a quick weekend getaway.
We were 2 adults and a 4 year old and stayed at Timber Ridge on room 139 (1 bedroom suite) on October 25-27, 2019.
Our room was huge with a kitchen, a full sized fridge, electric stove top, dishwasher, microwave, blender (didn't use), toaster (didn't use), and a coffee machine (which didn't turn on).
We cooked many times and the kitchen was substantial. They provided salt and pepper, dishwashing soap, pots and pans, cutlery, plates, glasses and some paper towels.
The bathroom was also huge with a whirlpool for 2 people.
The room has 2 flat screens with cable and the other one has a DVD player.
Theres a lovely fireplace in the loving room.
We had a full sized bed (had a good night's sleep) in the suite, and a queen sized pull out in the living room (back hurts!).
There is also a small balcony.
The place is dated but maintained. The carpet seems newer, and the TV in the living room seems the newest addition.
There is also a dual climate control for the suite and the common area.
I really loved our stay especially since we were on the 1st floor just a short walk to the waterpark.
The people are really friendly and service was superb here at Timber Ridge.
We also attended the Halloween event and had fun!
Every staff in this place is outstanding. There was no one we met who wasn't friendly - a far cry from Chicago hotel service sadly.
The waterpark has heated pools, smaller indoor waterpark than Great Wolf at Gurnee but Timber Ridge has centered more fun places for smaller kids for maybe up to 10 year olds.
The BBQ restaurant we ordered take out ran to our room when the phone didn't rang, saying she didn't want our food to get cold. That was a special touch and we appreciated her greatly. I forgot to tip her and I'm feeling guilty about it to be honest.
Lovely stay and we will surely be back.
Moose Mountain Falls
Obviously, the reason for staying here is the steps-from-your-doorway waterpark. Moose Mountain Falls is 50,000 square feet of splashing fun. Two 35-foot slides with lots of twists and turns keep the adventure seekers in your family happy, and Tiny Timbers is perfect for infants and those up to about 6 years old. A lazy river and hot tubs complement the fun times. If the weather is nice, the big windows open up and you can move freely inside and out. One of the outdoor pools is just perfect for toddlers. It has a zero-depth entry and splash fountains, slides and swings just their size. The other pool is about 4 to 5 feet deep through out (perfect for bigger kids), and includes water basketball, slides and a massive sunning deck.
Of course, children who are not yet toilet trained must wear swim diapers. If you forgot to pack some, they are for sale at Trader Jack's on the property.
When it's time to dry off, children can mellow out with other kids watching a movie in a room filled with overstuffed pillows and popcorn downstairs. A staff member is always on site, so parents can sneak away for a shower or just a quiet moment. In the same hallway are rooms where arts and crafts and Lego building takes place.
Kids Are Grand
The Kids Are Grand children's program is located in a separate building, adjacent to the spa and fitness center. The program is ideally suited for 4 to 12 year old kids at a rate of $10 per hour for the first child and $5 for the second child. However, 2 to 4 year olds are welcomed in specified hours only. Infants might be accommodated if the center is not too busy, as long as parents are nearby to change necessary diapers. Lots of board games, arts and crafts, Wii and PS2 are available.
Cooking classes, scavenger hunts and dancing lessons can be added to the fun for just a few dollars more.
The rest of the 1,300 acres is filled with activities that your family will enjoy. In the warm weather months, horse and pony rides are offered, along with a petting zoo at Dan's Patch. The same horses are engaged for hayrides or sleigh rides, depending on the season.
Several trails around the property are perfect for nature walks or bike rides. Even the roadways are wide and with limited traffic, so they're really good for perfecting bike-riding skills.
One small, but nice outdoor playground is located next to the fitness center under trees and with park benches for adults. A mini-golf course is also a fun outdoor treat.
The grounds also include indoor and outdoor basketball, volleyball, and tennis courts, and lots of wide, open spaces for throwing a Frisbee, flying a kite or pitching a ball. The corn maze and hayrides in the fall are outstanding.
The two 18-hole golf courses offer clinics for kids in the summer.
In the winter, the outdoor ice skating rink also offers lessons. The ski hill includes a magic carpet, a terrain park and two chair lifts. Cross Country skiing, sledding and snowshoeing are options as well. Don't worry about bringing any equipment. It's all right here, although some require a minimal rental fee.
For indoor activities, the kids might be satisfied to simply hang out in the video game arcade that has almost 60 games for kids of all ages. Parents can put a financial limit on cards assigned to each child. No need to worry about quarters or tokens.
The only shop onsite is Trader Jack's, which carries everything from snacks to diapers to little swimsuits and water wings. If you want a wide variety of souvenirs from your Wisconsin vacation, you'll have to visit the shops in downtown Lake Geneva.
The Hungry Moose Food Court is sure to be popular for families caught up in the excitement and enjoyment of the Moose Falls Mountain Waterpark. This cafeteria-style eatery is a part of the waterpark. Open for breakfast, lunch and dinner, the Hungry Moose covers the bases with egg sandwiches, cereal, yogurt and pancakes for breakfast. The remainder of the day, the menu includes pizza by the slice, burgers, nachos and the like, but you can also order a salad, pasta or fresh fruit. Milk and cookies for an afternoon or evening snack is also available.
Smokey's Bar-B-Que House is also open for breakfast, lunch and dinner and offers many of the same goodies as the Hungry Moose, in addition to baby-back ribs, salmon and country-fried steak. On Friday evenings, enjoy perch fresh caught from nearby lakes. Table service here makes the meal a bit more relaxing and adults may order an appropriate adult beverage.
Gluten-free options are available at both restaurants.
However, for families who like to do-it-themselves, Timber Ridge offers a grocery shopping service and will have the kitchen cabinets in your suite stocked with whatever goodies you order in advance.
Of course, you may also take the trolley over to the Grand Geneva Resort to experience the selection of restaurants there. These include a steak and seafood option, an Italian bistro with fresh ingredients direct from Italy, and a cafe-style restaurant featuring Midwestern cuisine.
Planning & Tips
A $15 resort fee is attached to every bill, and although the fee is visibly noted in several places, some guests are occasionally surprised. Don't be. This covers services like Wi-Fi, the trolley, valet parking and lots of little extras that other resorts may ding you for.
All About the Extras
Instead of cribs, Timber Ridge offers Pack-n-Plays at no extra charge. A rollaway bed is an additional $15 per night.
Coin-operated laundry facilities are available on each floor. Each room includes four passes to the Moose Falls Mountain Waterpark.
The young women in your family should check out the services at the Well Spa, which includes make-up and skin care classes. Also ask about the Mommy & Me Yoga class offered most weekends in the fitness center.
In-room babysitting is available at $20 per hour for up to two children, and $5 per additional child after that. Please make babysitting arrangements at least 24 hours in advance.
PJ story time at 8 p.m. in the lobby each evening includes another visit from some of Timber Ridge's adorable mascots.
The Art of Smart Timing
All facilities at the Grand Geneva Resort and Timber Ridge Lodge are open all year long. Obviously, the busy times are when children are out of school and parents are eager to offer them a fun-filled getaway.
You'll find the best bargains mid-week from September through April. The fall weather in this part of Wisconsin is spectacular, and there are activities programmed throughout the year for families, so an off-season getaway is a great bargain.
Lake Geneva is located in the southeast corner of Wisconsin, about an hour from Milwaukee on Interstate 43. If driving from Chicago, about 90 minutes away, most people take Interstate 90 to Illinois Highway 47, which crosses into Wisconsin on the south side of Lake Geneva. Air travelers have their choice of flying into General Mitchell International Airport in Milwaukee or either Chicago O'Hare or Chicago's Midway airport.
The Grand Geneva and Timber Ridge Lodge partner with GoRiteway.com to coordinate transportation from the airports, however, many families prefer to rent a vehicle in order to explore downtown Lake Geneva.
For Mom and Dad
Hire a babysitter for a few hours and take the trolley over to the Grand Geneva Resort. There, you'll enjoy the lobby lounge, live music and a delightful cocktail menu. Of, if it's winter when you visit, include a romantic sleigh ride for your evening out. In the summer months, find a seat around the outdoor fire and watch the stars come out while enjoying a drink or sumptuous dessert, like cheesecake on a stick.