by Kristin Franks
River Ranch, FL
The Westgate River Ranch is situated on the Kissimmee River and features a variety of room sizes ranging from standard guestrooms to courtyard suites, and one- and two- bedroom cabins. The resort offers recreational activities including horseback riding, golfing, hiking, biking, boating, swamp buggy rides, hayrides, and a petting farm. For more entertainment go line dancing at the resort’s saloon or see the Saturday night rodeo with bull riding, trick riding and barrel racing. Families can head to the Smokehouse Grill for on-site dining.
Our Editor Loves
- Variety of room sizes
- Line dancing and Saturday night rodeo
- Lots of recreational activities available
- Horse Back Riding
- Children Programs
- Game Room
- Kids' Theme Meals
- Onsite Dining
River Ranch stay September 20 thru 27, 2019
My husband and I have been Owners since 2005 at Westgate Resorts, since our last visit at River Ranch in 2008 there have been lots of wonderful changes like NEW Glamping in Tee Pees, or in the Glamping tent set up, additions of NEW smaller cabins built, but we found that MAINTENANCE IS NOT A PRIORITY at ANY WESTGATE RESORTS properties.
We always have a grand time, so much to do, places to go off site, Weekend activities on the ranch (we arrived before the busy season, so most of the activities were not available to us)
This time we came with family a total of five (5) adults, we were assigned one of the older cabins with a master suite and a one bedroom lock-off with a common entrance. Always a list of problems (maintenance issues) that are never attended to during our stay. Lets list just a few items from a two (2) page hand-written list my husband turned in at the end of our week.
The bedroom, bathroom and closet in smaller suite (one-BR unit) had mold issues on the ceilings, stains were quite visible, a strong musty moldy odor and recent paint job in the area, so with the stains coming through, this means a leak or condensation problem is evident.
Our youngest at 21 yrs and about 125 lbs had to sleep on the pull-out sofa, not a problem we assumed, but oh no, wait....the mattress was so old, we had to take the mattress from our p/o couch and add this to the top of the other mattress. What a shame. MS refrigerator, light was hanging with wires showing, washing machine was full of calcium buildup, saw this after washing a load of dark clothes.
Yes, we cook while on vacation.....Be careful when filling the dishwasher, built-in right under kitchen sink, hand washed many items (glasses, large plates) that would not fit. W/I shower in MS, out of the three heads, only one spit out water, calcium build-up, so we washed one.
Just a bunch of little things, but when little things are left unchanged, things break down. Makes you wonder where all our maintenance fees go to.......must be the new construction everywhere on WGR properties. We handed in a list of Maintenance issues upon our leaving the property.
ALL STAFF MEMBERS WERE TOP NOTCH, always willing to lend a helping hand. Make you feel right at home, want to please you and keep you happy. But when we called for maintenance, we were told little could be done while we were in the cabin.
WESTGATE SMOKE HOUSE....STILL THE SAME SINCE 2008 NO RENOVATIONS. Most of the building from 2008 remain the same.
But the staff, waiters, waitresses, chef are OUTSTANDING and so very ACCOMMODATING. We just love to visit the Smoke House on our stays.
This May 2020 we will be 15 years in OWNERSHIP as well as our 25th Anniversary together. We were hoping to have a big celebration at one of the WGR Properties, after the years of issues at our stays, Orlando, Smokey Mountains, River Ranch, Las Vegas, Flamingo bay, and our most recent trip to Orlando trip just weeks ago in October 18 through 25th, we are rethinking our 2020 plans.
Joseph and Kathleen O'Reilly
Owners since 2005
Great getaway with lots to do! Staff is very accommodating and makes sure your stay is as you expect. Never thought I would enjoy a rodeo but it was great! Highly recommend! Great for family or adult get away. The Tee Pees are great, but there are plenty to choose from. The following people were great: concierge: Eden, Mariah, and Diane. Security, Sergio. Smokehouse: Javier. Swamp buggy and airboat: Scott and Ben. I did have an issue that has nothing to do with the staff and emailed the General Manager and hav not heard back for two days now.