by Candyce H. Stapen
As you drive through the gate at Coconut Bay Beach Resort & Spa, the blue ocean and grassy lawns with palm trees greet you. In the lobby, the hostess welcomes guests with a glass of champagne for adults and fruit juice for children. Like many moderately priced resorts, the roofed, open-air lobby has something of a cavernous, camp-like feel even though rattan and upholstered couches create comfortable seating areas. While checking in, be sure to admire the views of the pool from the lobby. Since the drive from Hewanorra International Airport, St. Lucia’s main airport, is only five minutes, making it from touchdown on the runway to splashdown in the ocean can happen in record time. That’s a bonus for weary travelers, especially on St. Lucia, an island known for its twisty, slow-driving roads.
As the resort’s marketing materials emphasize, the property offers “two worlds in one,” each in different areas: Harmony for adults and Splash for families. Along with lodging, Harmony features a quiet pool, a bar and a beach. Splash, has a family pool, water slides, lazy river, children’s club and beach. In between, guests mingle on common ground — the lobby, main restaurant, an activity pool, beach grill and Buzz, an entertainment section with ping-pong tables and a stage.
At Coconut Bay, adults may avoid children during the day by hanging out in the quiet pool and snoozing in a lounge chair on the adult side. And, with 254 rooms on 85 acres, Coconut Bay offers plenty of space for all. In addition, the resort’s daylong, supervised children’s activities keep ages two through teens happily engaged. Infants through tots are cared for at the nursery.
Coconut Bay Resort sits on land that formerly housed a Club Med. After extensive renovations and additions that included the water park, lazy river and the spa, Coconut Bay reopened in March 2004. Located on the southern tip of St. Lucia near Vieux Fort, the island’s second largest town, the resort lies on the Atlantic coast side of St. Lucia, where you can swim in the water off Coconut Bay’s Beach.
While at Coconut Bay Resort, you won’t have a marble bathroom or room service, but you will have a comfortable (if not stylish) room, lots of good food, a friendly staff, plus activities to do with your kids as well as without them.
Our Editor Loves
- Budget-stretching all-inclusive price
- Water slides, lazy river and water playscape
- Children's programs for ages 2-12
- All Inclusive Rates
- Horse Back Riding
- Water Parks
- Water Sports
- Children Programs
- Connecting Rooms
- Game Room
- Kids' Pool
- Meal Plan
- Onsite Dining
Rooms & Rates
Families lodge in the coral-colored Splash wing and adults without children stay in the lime green Harmony wing. Each wing consists of two, four-story buildings. Elevators access floors in both wings.
Splash Wing Guestrooms
The guestrooms are basic, but comfortable for two adults and one or two children. Consider a second room if traveling with teens; depending upon availability and season, Coconut Bay may offer a deal on a second, adjoining room. Up to four people may stay in a room, or five if the fifth is a baby. However, adding a crib would make the room tight.
The colorful decor in the Splash wing generally features coral-painted headboards, either twin or queen. Twin rooms have beige wicker settees. Queen rooms have a blue pullout sofa that accommodates two children up to age 10. All rooms on the second through fourth floors come with balconies that have high railings and two chairs. First-floor rooms feature patios and lounge chairs. Although all rooms face the ocean, those on the first and second floors may have views of the water obstructed by buildings or palm trees. Accommodations on the fourth floors offer the best views as well as a more spacious feel, since fourth-floor ceilings are high and sloped.
Most of the rooms contain the same, simple bathroom: white tile walls, blue vanity, toilet and shower. All of the guestrooms feature a mini-fridge, flat screen television, air conditioning and coffee maker.
Harmony Wing Guestrooms
On the fourth floor of the Harmony Wing, there are premium rooms. Although the bathrooms are standard, the rooms' more sophisticated furnishings include sleek, dark wood Parson's-style desks and tables, dark wood and wicker headboards and low gray couches with silver throw pillows and a dark green accent wall. These rooms also have refrigerators that come stocked with water and soda. So if Grandma and Grandpa want spiffier accommodations, book them a Harmony room.
I Just arrived home from the most flawless Holiday ever. From the 3 minute ride to the hotel once you land, the hotel jumps into action. Welcome drink, cold towel, and a quick check in. I was already in my bathing suit and off to the beach. The Beach, I really do not know what the fuss is all about? The beach was lovely. I had read all the reviews about Seaweed, and must say I think those reviews are nutty. The beach could not have been better. The water does have waves, but far from rough that I read. Again, not really understanding the issues. The resort has plenty of pools if you have any concerns. .
After a realaxing swim, and another cocktail at Paradise Beach Bar, I thought I better get ready for dinner. My partner and I went and made reservations for dinner at Silk. Reservations where easy and quick, and the entire stay never had trouble booking. But we where open to times and not fixated to eat at the peak periods Dinner at Silk was amazing, as was all the food. We were never disappointed. Every meal was better than the next. Food always Fresh and Creative. The Buffet must have over 50 items. I was concerned because I am a picky eater. Nothing to worry about, and I even tried the local dishes.that they made daily. Oh, before I forget, JERK TREE HOUSE a must see, and TASTE.
I Think I can write forever, but I dont think people want to read novels. I mean I am not a bloger or a frustrated want to be critique. So I will Stop and simply say Coconut Bay checked all the boxes, Clean, on the beach, good food, great staff! Check out Vernon for yoga, and Dillion at the Harmony bar.
We will be back!!!!
by Laurie L
Great Time at Coconut Bay!
I stayed at the Coconut Bay Resort and Spa from November 29 to December 6, 2018. My family including my husband and two children ages 3.5 years and 1 year old stayed in the Splash Section Ocean View Concierge room. My in-laws were also in the Splash section and my brother-in-law and his partner stayed in the Harmony section with Concierge.
First, the room was great. Very well insulated for sound and our fridge was always stocked. Our maid Seferine was wonderful - a tonne of towel art and flowers with cute notes - the room was always spotless after she was in there. My brother-in-law had an issue with hot water in his room and a very leaky shower - which was rectified immediately and they were given a different room in Harmony.
The kid's club was amazing! We left our two young children in their care almost daily from 9 am until 2 pm. They would take them for lunch, at 230 pm they would visit the petting zoo and they had a lot of other activities in between. In the evening they would do camp-outs and roast marshmallows, we went on a "hay ride" which my 3 year old loved. I chose not to leave them for the evening activities but we participated together. We did tye-dye shirts and painted shirts - it was a lot of fun and seriously made our vacation seeing them have such a great time and be well taken care of. I really enjoyed that the Kid's club gave cell phones to parents in case anything happened - this really put us at ease. Plus, I read so many good reviews about the Kid's Club I felt confident leaving them there for a short time.
We didn't eat at many of the restaurants (with young children it was difficult to keep them awake long enough) but we did get to enjoy the Seaside - I had the steak and it was delicious! A few other people enjoyed the lamb thoroughly and they definitely catered to the kids with pizza and other kid-friendly meals. We mostly ate at the main buffet and we were very satisfied with everything. The waffle station is a must in the morning. We ate at flip-flops and the Jerk Hut most days for lunch. Both were delicious and we were very satisfied. We had no complaints about the food!
The drinks were good and always flowing. Each morning I would start my day off with a coffee from the coffee bar located in the lobby and I would ask the bartender for some irish cream - yummy! I mostly stuck to whiskey, rum and vodka, the beer was okay.
The pools were glorious and abundant. Our daily routine included 15 runs down the waterslides (it was nice because I could lap the three year old and he could enjoy the ride) and at least 3-4 times around the lazy river with beer in hand. They had a cool foam party on the Friday which you don't want to miss!! The kids had such a great time!!
The beach was as expected - the kids played in the sand and enjoyed chasing the waves but we couldn't actually swim - it was too rough. They scooped up the seaweed so fast that we barely had time to see it - so that was good. We enjoyed the beach for a few outings.
We did get the Concierge in our room and frankly, I likely wouldn't do it again. We had Vern and although she was pleasant, my son has a milk intolerance and I had arranged for soy and almond milk to be available and it wasn't. I had to hunt it down on day one after she promised it would be there. On day two I hunted again and day three as well. Finally on day 4, although I still had to hunt it down, they had it ready for me. I would have gladly purchased it had I known where I could get it but they reassured me that it was taken care of. I went to book spa treatments with the Concierge and basically was told that I could just walk to the spa and book it myself - which we did, but I questioned what exactly was the role of the Concierge. They did pre-book our restaurants which we didn't attend because the times were too late for the kiddos and we were supposed to receive "afternoon bites" everyday but we maybe received them 4/7 days we were there. From my experience, I wouldn't do the Concierge again, but some people seem to think it is worth it.
We had a great time at this resort and we would definitely book again!
The resort's water features delight both kids and adults. The water park consists of three elements, all on the Splash side of the property. Two you can't miss: the lazy river and the slides. Grab an inner tube and float along the 3-foot-deep lazy river. Twist down a high slide or glide down a short one into a shallow pool.
Inside CocoLand, the children's camp, kids romp through a water playscape with a mushroom fountain, spray guns, jets and bucket dumps. Typically, counselors turn on the water elements for an hour at 11 a.m. and 2:30 p.m. Even if your children aren't signed up for the Kidz Klub, you and they are welcome to splash around -- just bring towels. The water playscape anchors a wide grassy play area featuring swings, climbing equipment, a sand pit and a mini zip line.
Coconut Bay claims that CocoLand, the children's facility for infants and kids 2 through 12 -- broken down into age group to keep little ones together and bigger ones doing their own fun activities -- devotes the most space to kids of any family-friendly resort on the island. Counselors greet kids in the air-conditioned main room, colorful with its rainbow-striped couches, and red kid-size tables. As a welcome gift for signing up, children receive a canvas bag, water bottle, T-shirt and cap.
At the outdoor yet roofed art area, children paint coconuts, decorate items with glitter and create crafts. Along the adjoining, wide corridor, also roofed but open, toddlers pedal bikes and scooters. Lunch with the group is optional Monday through Saturday. On Sunday, kids dine with parents. In general, CocoLand offers supervised activities from 9:30 a.m. to 8:00 p.m., 8:30 p.m. or 9:00 p.m., depending on the day.
At the separate, air-conditioned nursery with porta-cribs and couches, counselors take care of infants up to 23 months from 9:30 a.m. to 5:00 p.m, with breaks at mealtime. There's no extra charge for scheduled infant care as at some other all-inclusive resorts.
In addition to the water features, the resort has three pools plus a kiddie pool. The family pool has a zero entry, great for tots. There are no lifeguards, although pool attendants are certified in CPR.
Even though Coconut Bay fronts the Atlantic Ocean, typically rougher than the Caribbean Sea, the boulders that the resort placed offshore of the family beach serves as a breakwater, mitigating the waves. The beach's gradual slope means that the ocean remains relatively shallow (about 3.5 feet deep) for a good distance. While not lined with shells or rocks, the ocean in front of the resort does have a good deal of sea grass. The turtles like it and in season, some do come ashore to lay eggs.
If you can get your kids off the beach and out of the water park, they may be interested in playing tennis, soccer or basketball. Ages eight and older can sample kite surfing (lessons cost extra). Those 12 and older can battle it out on the paintball field.
The Teens Club for ages 13 and older features foosball, billiards, videos and couches for lounging. When the number of teens in the house spikes, the club may have a facilitator to help get teens to meet and mingle. When at least five teens sign up for off-property tours, they can go kayaking, horseback riding and take island tours (for an additional fee).
Like many all-inclusives, Coconut Bay hosts theme nights. Listen to jazz and learn salsa dancing; toe-tap and Texas Two Step on Country and Western Night; and sway to steel band rhythms and join in an island limbo dance on Caribbean Night.
The resort books many excursions, including jeep, bicycle and hiking tours, plus day trips to the island's volcano, billed as the "world's only drive-in volcano," since you drive into the collapsed caldera. At the Botanical Gardens, stroll through the garden, lush with palm trees and ferns and blooming with heliconia, lilies, ginger and many other flowers.
Coconut Bay's food, in general, is good. The food isn't gourmet, but it doesn't pretend to be. Some days the steam table fish is a bit dry and other days it's moist. All meals, drinks (alcoholic and nonalcoholic) and snacks are included in the all inclusive rate.
Coconut Walk, the main dining area, serves buffet meals three times day. There are enough choices even though Coconut Bay offers fewer selections than at a larger all-inclusive such as Club Med. A chef always cooks eggs to order and the buffet line offers pancakes, French toast and breakfast meats.
For lunch and dinner, in addition to salads and fruit, there's always a carved or cooked-to-order item such as steak, seafood medley or chicken fajitas. Check out the buffet's "local corner," featuring island specialties such as stew or lentils. At the Children's Corner, a kid-height buffet, children can serve themselves two entrees such as macaroni and cheese, chicken tenders or spaghetti with meat sauce.
This Italian restaurant features both indoor and outdoor seating. The kids will love the hand tossed pizza. Open for dinner only, reservations are required.
Beach Grill serves burgers, chicken, wraps, pizza and salads from about noon to 5 p.m.
Silk and Calabash
Silk, serving Asian fare, and the adults-only Calabash, serving Caribbean cuisine, are the specialty restaurants. Neither costs extra, but reservations are recommended and resort evening attire is required. Families may dine at Silk at 6 p.m. and 6:30 p.m. Adults without kids take the later reservations.
Planning & Tips
All About the Extras
Complimentary Wi-Fi access can be found within the concierge guestrooms only and the hotel lobby. A fee applies for Wi-Fi in all of the other guestrooms.
Babysitting is available by reservation at an hourly rate.
The fitness center feature cardio and weight machines as well as aerobic classes.
The resort can book a variety of island outings for you and your family.
The Art of Smart Timing
High season runs from about mid-December through April. Shoulder season consists of May, June, July, August and early December. Low season runs from September through November.
Many airlines fly into Hewanorra International Airport at Vieux Fort on St. Lucia's southeast coast. The Coconut Bay resort is about a five-minute drive from the airport.
Airport transfers can be scheduled through the hotel and are included in the all inclusive rate.
For Mom and Dad
Harmony Wing-Adults Only
Harmony has a quiet pool -- no rock music blaring and no children. If you want some R&R when your kids are in the children's program, sunbathe at Harmony's beach or pool.
At Kai Mer Spa, pamper yourself with a massage or a pedicure (they offer a superb spa pedicure).