by Amanda Norcross
The Courtyard by Marriott New Braunfels River Village is convenient to Schlitterbahn New Braunfels, and offers modern accommodations, onsite dining and free Wi-Fi. There’s also a fitness center.
Our Editor Loves
- Close to Schlitterbahn New Braunfels
- Onsite dining at The Bistro
- Free Wi-Fi
- Water Parks
- Connecting Rooms
- Free Wi-Fi
- Onsite Dining
by Rosanne S
If you want a cozy, clean room, a patio with a beautiful view of the river, 7 mins from local shops, this is the place! They have a nice bar with delicious knacks for late night munchies. Plus....it has a Starbucks!!
Clearly the Courtyard does not understand how the Food and Beverage credit works. The Food and Beverage credit is 10.00 for the Bonvoy member plus one guest in the same room. Soo that is 10.00 per person for a total of 20.00 credit for breakfast. When I asked to speak to management I was told they were in a meeting. I was clearly told again the credit was for only 1 person. I nicely explained they need to read their own benefits page where it is clearly stated.
Management does not have a plan nor do they understand the plan because when I got the bill they did not even apply the credit. I will give them the benefit of the doubt with the merger and all. But come on....get it together. I am Lifetime Titanium and know my Marriott rules....dont argue with me that the credit is only for 1 person.
Where it gets tricky is how that credit is can be used. Some courtyards let you use in the Market some dont, some let you use for dinner and some dont, cant use for alcohol beverages. You need to use the credit all at one time...you cant carry over till the next day. Some Courtyards give you a voucher which I find helpful.
The New Braunfels Courtyard does not have a clear accounting system in place to see use of this credit. Very frustrating.