Family Vacation Critic Favorite

Hilton Garden Inn Virginia Beach Oceanfront

3315 Atlantic Ave., Virginia Beach, 23451, VA

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Overview

The Hilton Garden Inn opened in Spring 2014, offering 167 guestrooms and suites, all with ocean views, private balconies, and the things that make traveling with kids a bit easier: microwaves and mini-fridges. It’s also located just a few blocks from Neptune Park, a hub for family-friendly events.

The hotel’s casually elegant lobby is decorated in travertine, fabrics the color of caramel and sand, and beautiful oil-rubbed bronze lanterns that give the place a beach-y inn (and not your average chain hotel) feel.

The Hilton Garden Inn Oceanfront will quickly become your family’s favorite hotel in the Virginia Beach area. The nearby beach playground and the hotel’s third floor sundeck are ideal places to strike that tricky balance between relaxing with a morning beverage and entertaining kids. In addition, the property’s unique pool is a hit with older kids who love climbing over the tiled wall that separates the indoor/outdoor pool sections and swimming beneath water sprays.

Our Editor Loves

  • Spacious oceanfront rooms
  • Indoor/outdoor pool with water features
  • Affordable, kid-friendly dining

Family Interests

  • Beach
  • Bicycling
  • Golf
  • Museum/Cultural
  • Sailing
  • Theme Park
  • Water Parks
  • Water Sports

Family Amenities

  • Connecting Rooms
  • Cribs
  • Family Room 5+
  • Free Wi-Fi
  • Kids' Theme Meals
  • Kitchenettes
  • Laundry
  • Onsite Dining
  • Pool

Room Information

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The hotel's 167 guestrooms (24 of which are suites) each have an oceanfront balcony and a coastal, casual decor with furnishings and fabrics in caramel browns and sandy beiges, plus framed photographs of beach walks, dunes and the shore. Each room and suite also has a microwave, Keurig coffee maker, mini-fridge, comfortable Serta bed, desk and ergonomic desk chair, small safe (large enough for iPads, but not for mid-to-large laptops), 42-inch HD TV's, BluRay disc player, complimentary Wi-Fi, alarm clock with an MP3 jack, and at least one comfortable club chair with an ottoman. Movies can be rented through the TV or you can bring your own for the BluRay player.

Bathrooms have a shower with a curved rod for a more spacious feel, Neutrogena shampoo, conditioner and body lotion, make-up wipes, and a full-size hair dryer.

Pack 'N Play style cribs are available gratis. Rollaway beds are available for $10 and limited to one per room or suite. Washers and dryers are available on the third floor (payable with coin or credit card). Connecting and ADA compliant units are available.

Rooms and suites on all floors have oceanfront balconies, however, third floor balconies front the large sun deck that runs the length of the building and is filled with cushioned loungers and semi-circular outdoor sofas.

Standard Rooms
The 331-square-foot standard rooms have all of the above and include one king, or two queen, comfortable Serta beds and pillows.

Suites
One-bedroom suites feature everything mentioned above, and have either two queen beds or one king in the bedroom, and a sofa bed in the living room, plus a wet bar.

Suite sizes differ considerably. North end suites are 712 square feet and have a full wet-bar with a sink, a larger bathroom, plus larger windows and a bay-shaped balcony that affords a wider view of beach and boardwalk. The 444-square-foot south end suites still have the mini-fridge and microwave, but no sink or added counter space. North end suites are roughly $20 to $30 more per night.

Reviews

Not exactly what I thought

by ellen83east

I rarely write any review but I would like to share this experience while I am still vacationing here..

From the moment I stepped into the room, I already regretted....is this the ocean front room I paid for 4 nights for almost $400/ night? I felt I stepped into a motel that is desperately needing an upgrade. As a Hilton Honor member, this is the worst Hilton I have ever stayed. The room smelled old and funky. And both bathroom and room doors are made of steel painted with dark brown color,the kind you find in a cheap motel. The pool water is cloudy with unknown stuff floating around. It is quite a disappointment since the pool was the main reason I booked this hotel and I was drawn by the pool pictures posted on travel sites. The pool water looks really needing some treatment! Hilton should feel ashamed letting this property running in such condition.

One silver lining is the friendly staffs from valet parking, breakfast services, and the housekeeping crew.

I wouldn’t come back to this hotel if I plan another family trip in Virginia Beach. There are plenty of other hotels that offer clean and updated rooms in VB; but sorry, not this Hilton.

Excellent hotel except smoking issue on patios....

by tjf0915

Hello Future Hotel Guests,
First I want to say that I am a Diamond member of the Hilton Honors program. If your unaware, it's their top tier of the membership program. In fact, I stay in hotel for my employment almost 300 days a year. So needless to say, I know when a hotel is exceptional versus a poorly run hotel facility.
This is an excellent hotel, has everything you want and expect from a beachfront hotel with exceptional beachfront views. Staff checking in/out was courteous, explained everything and answered all of our additional questions pleasantly, great indoor-outdoor pool, excellent modified buffet type breakfast with wide selection of choices, clean rooms, had no issues with housekeeping services with everything replaced and restocked everyday.
EXCEPT FOR THE FOLLOWING ISSUE.....
We were located on the top floor room 1212 and a few occupants below us (one and two floors below us) were smoking cigarettes and marijuana on their patios. We could lean over and see the individuals smoking. This smoke constantly drifted upwards to us on our patio.
It ruined our patio experience for us during the mornings and evenings during our entire hotel stay. In addition, we would check before-hand and did not let our children out on the patio if we smelled the smoke.
Now I know for a fact that the hotel policy is that the entire hotel premises is non-smoking.
I also asked the hotel front desk staff what the policy was for smoking in this hotel, including on the patio and they stated the same. This is when we made our complaint known to the staff of the hotel. We complained a second day (in a row) without anything done to cease the behavior of the guests below below us. We even provided the hotel front desk staff on both occasions the three (3) room numbers of the guests smoking the cigarettes and marijuana. Still nothing was done to cease the behavior....
This patio experience of this hotel would have been wonderful for us, and I imagine it's always wonderful if you are a smoker of cigarettes and marijuana with complete discard of the hotel policy, State of Virginia controlled substance laws (Virginia is one of twenty states that bans marijuana and its derivatives for medicinal or recreational use) and complete disregard, inconsiderate behavior concerning other guests with or without children.
The management needs to step-up and enforce their non-smoking policy immediately. It is a shame that they did nothing to stop the behavior and let it continue without any action at all. No threats of fines, police notification and/or removal of these guests.
Great hotel with a problem which they are choosing to ignore.....

Family Activities

Beach
The concierge desk can help you rent needed paraphernalia through Sunrise Beach Services. Lounge chairs are $12; padded loungers are $18; folding chairs are $12; umbrellas are $15; cabanas are $25; and boogie boards or rafts are $5 each. All prices are per day. If you're going to need boards and rafts for multiple days, consider buying them at one of the nearby stores. You can rent these amenities for four days and a fifth day free, too. In addition, the Hilton Garden Inn sets up a children's sand play area on the beach in front of the hotel daily, with free buckets, shovels, kid's chairs and beach umbrellas.

Pool
The indoor/outdoor, heated pool is separated by a glass garage style door that is open from Memorial Day through October. Water flows across a tiled wall between the two sides and you can climb over the wall (what most kids love to do), or hop out and jump back in on the other side. The indoor side has a rain shower that sprays water from the ceiling. The outdoor side features a section that is just 8 inches deep, which is a big hit with kids and parents for its warm shallow water and curved floating chairs. The pool, which is open from 9 a.m. to 10 p.m. daily, has a 3-foot shallow end. There is no lifeguard and parents must be present for kids to swim.

Third Floor Sundeck
The hotel's third floor sundeck is an ideal place to relax with kids, toys, a board game (bring your own), or books above the boardwalk fray. This beautiful outdoor space spans the front of the hotel and is furnished with cushioned lounge chairs, shade umbrellas, semi-circle sofas full of pillows, and oversized potted palms and flowers.

Boardwalk
There are plenty of seasonal activities just outside the door along the boardwalk, from surf competitions and beach volleyball, to concerts, fireworks, and a holiday lights display that puts a coastal twist on winter lights. Check the hotel's website for the latest calendar of events, plus information on the free mystery-themed "Family Great Adventure Series," (held on several summer nights), where families dress up as characters, participate in contests that require brain and brawn, and end with a family-friendly movie shown on a giant inflatable screen on the beach.

Family Dining

Lager Heads
The restaurant's slogan, "Great Minds Eat and Drink Alike" (etched on the entrance wall) is fitting for this pleasant onsite restaurant that offers a pub-style menu with a coastal twist. Menu items include buffalo shrimp, soups and salads, seafood specialties, 12 different kinds of burgers, plus a small selection of chicken and steak dishes. Prices range from $7 to $28.

Specialties include BBQ Baby Back Ribs, a Black Fin Crab Burger, house-made chili and the Catch 31 Oysters Rockefeller. Don't miss their Nacho Tower, made with mesquite chicken, black beans and roasted sweet corn. It's more elaborate and delicious than your average nachos.

Beer aficionados will appreciate the four menu pages devoted to beer. The "Beers Q & A" offers details on everything from what makes a Belgian ale different from a blonde one and what defines an Imperial Stout. Better still, you can sample Lager Heads' craft beers with beer flight choices that include four pales ales, brown ales, or seasonal brews.

Rest assured, though, it's not all about beer at Lager Heads. During our stay, there were many families throughout the restaurant's high top tables, booths, and outdoors on the comfortably furnished patio, listening to live acoustic music and watching other families bike by in surreys. Lager Heads is open for lunch and dinner, from 11 a.m. to 2 a.m.

High chairs, crayons, and a colorable Lager Heads kids' menu with ocean trivia, true/false questions and seashell-themed math problems, are available. Kid-friendly fare includes a cheeseburger or chicken tenders with fries for $7, and fish and chips or macaroni and cheese for $5.

Room Service
A condensed version of Lager Heads menu is available (same pricing) via in-room dining from 5 to 9 p.m.

Hilton Garden Grille
Located off the lobby, the Garden Grille & Bar offers a breakfast buffet that includes cooked-to-order eggs, omelets, waffles, pancakes and French toast. Buffet items include whole and fresh-cut fruits, oatmeal, a cereal selection, yogurt, bacon, home fries and pastries. Wooden high chairs are available, however, if you have a baby or toddler sleeping happily in the stroller, there's ample room to wheel the stroller up to your table and leave them be. The Grill is open everyday from 6 to 11 a.m. for breakfast and is $12.95 for ages 12 and up and $6.95 kids under 12.

Morning Coffee & Tea
Complimentary self-service Starbucks coffee and tea is available in the lobby each morning from 6 to 11 a.m. In the afternoon, the coffee service is swapped out for fancy dispensers filled with water and orange or lemon slices.

Pavilion Pantry
Located in the lobby, Pavilion Pantry is the place to pick up things for your room's microwave and mini-fridge, like mac and cheese, pasta, chicken and vegetable dishes, mini pizzas, yogurts and fruit cups, plus ice-cream snacks and toiletry items, too.

Planning & Tips

All About the Extras
Babysitting
Services are available through the outside agency Nanny Poppinz, 24 hours a day, 365 days per year. The agency caters to families looking for full and part-time nannies, however, it also offers a "temp" nanny service for traveling families and require a four-hour minimum for about $40.

Fitness Center
The hotel's fitness center is open 24 hours, and offer cardio equipment and weights.

Parking
Complimentary parking is available in a garage across the street or guests can use the $15 per night, valet service.

The Art of Smart Timing
June through September is the hotel's busiest time. The winter months are typically the slowest and the best time for bargains. Special packages are offered year-round and include breakfast, surf lessons, and more.

Virginia Beach temperatures are relatively warm year-round, and humid in the summer with highs in the 80's and 90's. If you're not yet wed to school calendars, September and October can be ideal months to visit. The crowds are gone, the water is still warm, and highs are in the 60- to 80-degree range. Winter highs average between 50 and 60 degrees and make for an economical time to get away and enjoy the holiday-themed light displays and events.

Getting There
Norfolk International Airport (ORF) is 18.2 miles from the hotel. A cab costs roughly $30 each way. Rental cars are available at the airport for those looking to drive themselves. The Newport News Williamsburg International Airport is about an hour from the hotel. Both airports service large carriers.

Getting Around
Traversing the boardwalk and neighboring streets is easy by foot, bike, or the Hampton Roads Transit (HRT) "VB Wave," which you can take from the beach's North End to South Rudee Inlet, and many places in between, including the Virginia Aquarium & Marine Science Center, or First Landing State Park.

For Mom and Dad
Head to Lager Heads outdoor patio and grab one of the tables with cushy chairs. From there, sample a beer flight, listen to live acoustic music on summer nights, then take a post-dinner stroll on the beach.

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