Hotel Cascada — formerly the Park Inn by Radisson Hotel & Water Park — is a nice place for families with kids to stay. This hotel is just around the corner from the New Mexico Museum of Natural History and Science, Turquoise Trail and American International Rattlesnake Museum. A few other points of interest include the Rio Grande Nature Center State Park and Albuquerque Aquarium. The 3-star hotel has 290 suites, it also has a fitness center, nearby golf course, babysitting, swimming pool and tennis courts. Dining options include on-site restaurant and room service. Golden Crown Bakery, Durans Station and Il Vicino Pizzeria are all kid-friendly eateries that are also worth looking at and are within 5 miles of hotel.
Our Editor Loves
- Not bad
- Turned out great
- Onsite Dining
We stayed 5 nights during the Balloon Festival. The room was just ok. It was clean but the toilet didn't flush well and the tub didn't drain well and we called to have it fixed and they never fixed it. By the last day we were knee deep in water trying to shower and waited about 30 + minutes for it to drain for the next shower. The good part is the breakfast that is included in the stay. It's really great. The shuttle service is awesome too as they will take you anywhere in a 5 mile radius. Our favorite driver was Charlie!
Both good and bad here. Wyndham, like other reviewers, is now on the "avoid" list of places to stay... anywhere.
Some positives about the room. The bed was comfortable. The room was spacious.
Items to work on: Advertising on sites and on my receipt, clearly states "two-bedroom suite" and commences to show two different bedrooms on the photos. When we arrived, after a grueling check-in on outdated systems, and a front desk with literal trash on the floor behind, we entered our room to find one bedroom and a living room with a pull-out couch. This is not a two-bedroom set up. This caused one of our party to need their own room. The entire staff was not helpful with exception to the bell-hop, who went out of his way to make sure people knew where they were going. No map was handed out, just keys, and this place is confusing to navigate.
However, there is a bar, which will be needed after checking in, and even a restaurant on site.
Breakfast was pretty good, and the bed was nice. So I give two stars. Here's the thing... you guys have the potential of being a 5-star place. All the right ingredients are at your fingertips. More check-in space (so 15 people aren't waiting for two attendants), and clean the place.