Hotel El Convento Review

TripAdvisor Rating: TripAdvisor Owl
452 Family Reviews
100 Cristo Street, Old San Juan 00901, Puerto Rico
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Editor’s Review of Hotel El Convento

Note: This resort has suffered damage in the 2017 hurricane season and is not taking reservations through Oct. 22, 2017.

El Convento is, hands down, the most beautiful and luxurious hotel in San Juan. Located inside a building that was built as a convent in the mid-1600s (hence the name), it overflows with old-world charm and elegance, from the antique tapestries and black-and-white tile floor in its lobby, to the wrought iron balconies overlooking the central courtyard, to the individually designed rooms with heavy dark wood furniture and views of a Colonial square and cathedral outside.

El Convento is located in the heart of Old San Juan, and the historical ambience that makes the city such a pleasure to
... more visit drips from every direction. The hotel is only a short walk from the old city walls, and not far from El Morro, San Juan's major historic fort. Just because El Convento is so incredible for guests in general, however, doesn't mean that it is necessarily ideal for families. The same romantic ambience that makes it so unique can be a source of anxiety for parents with small children who might be too tempted to climb railings and break the lobby's hushed quiet by talking in an "outside voice." The open interior of the hotel is also unlighted at night, which can make it somewhat dangerous for families with children inclined to roam. For that reason, the hotel is probably best for parents of infants or teenagers, though well-behaved children of any age will most likely be fine.

The location in the heart of the old city is definitely a plus for travelers, since there are few high-quality lodgings to choose from that are so centrally located. On the other hand, there are certain sacrifices that must be made, the biggest one being lack of a pool or access to the beach. The hotel partially makes up for that with complimentary shuttles to the chic La Concha resort, 15 minutes away, which has two pools, including one with two levels and a waterfall, and a beautiful private beach area. less
Our Editor Loves
  • Historic ambience of a former convent
  • Location in the center of Old San Juan
  • Complimentary access to beaches and pools at two sister resorts
Family Interests
  • Beach
Family Amenities
  • Cribs
  • DVD Player
  • Laundry Service
  • Pool
Our Member Reviews 452 Reviews


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If your jaw doesn't drop upon entering one of the 58 individually decorated guest rooms at this historic hotel, you might want to check your pulse. No expense has been spared to create an air of once-in-a-lifetime luxury that conjures up visions of kings and conquistadors. While each room has its own character, some consistent themes apply -- exposed mahogany beams, hand-painted Spanish tiles in the baths and antique wood furniture. Each room has its own surprises as well, in the form of velvet settees or wooden chests that seem readymade for pirate gold. (Note: If it isn't already apparent, rooms have not been childproofed.)

Rooms are available in a variety of sizes and configurations with queen, double and twin beds. Most of them have outdoor access, whether in the form of a balcony or access to a private veranda. Two suites have a separate bedroom with a king bed, along with a pullout sofa and a queen bed in the living area. Despite the historic ambience, all of the rooms have been decked out with some modern amenities, including refrigerators (stocked with complimentary bottled water), Bose stereo systems and flat-screen TV's with satellite reception.


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