by Whitney Rife
In the heart of Old San Juan, this Sheraton offers a prime location next to the cruise ship docks. Rooms are comfortable and feature bay and city views. A build-your-own waterfront hamburger joint and an Italian restaurant are on the lobby. The hotel is also in a fabulous dining district, so take the family out to look around, too. The whole family will enjoy the rooftop swimming pool that overlooks the bay. A huge casino envelops the ground floor. If you hit it big, the family can go shopping at the many boutiques and stores around the hotel. The Sheraton is also pet-friendly, in case the kids can’t bear to leave the puppy home.
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by Virginia M
We have been staying at this Hotel for over 20 years now even before it was a Sheraton. Located in Old San Juan and very walkable to all restaurants and Shopping. A Walgreens is located on the property for all your last minute cruise needs. If you are cruising on RCL out of the Pan American Port you will need to take a Taxi to the Port. CCL docks across the street from the Hotel and all you need to do is walk to the Ship. It is literally across the street. Highly recommend this Hotel.
by ROBERT F
We stayed after a cruise, hurricane was coming through and there govner declared a emergency. Hotel would not refund money.The a/c was broken one of the days. Horrible experience. Stay anywhere else. P.s. use uber.