by Whitney Rife
In the heart of Old San Juan, the Sheraton Old San Juan Hotel offers a prime location next to the cruise ship docks. Rooms are comfortable and feature bay and city views. A build-your-own waterfront hamburger joint and an Italian restaurant are located off of the lobby. The hotel is also in a fabulous dining district. The whole family will enjoy the rooftop swimming pool that overlooks the bay.
Our Editor Loves
- Two restaurants
Check in was easy. Room was located on the 6th floor. Rooms need updated and a good cleaning. No curtain or blind just a black sheet with Velcro over the window. No refrigerator to store medication or baby formula in. Overall OK for one night and walking distance to port.
by Tina B
We picked this hotel so we would be close to the docks for our cruise but it was not worth the money. The hotel room was old , dirty and the furniture looked like a rummage sale from the 1970s.We asked the front desk clerk where the bar was and she indicated they did not have one so we asked a bell hop and he directed us 60 feet from the front desk a full bar. How could she not know ? It took ten minuets to get a drink with three bar tenders and only two customers ! The web site showed roof top dining which we found did not exist for dinner. The bar tender blended the mojitos complaining that he did not have time to do it correctly by hand since he did over 30 a day. We spent more than $120 more to have a good location when we could have saved it and been a $12 uber drive away to a nice resort.