I have been going to Austin on business for years and always raved about it when I got home to Toronto.My wife was sold and asked me to take her . great music great food and the InterContinental is in the center of it all.
Make sure that you go see the bats at dusk!

I have been all over the world and stayed in many hotels but this one takes the cake for worst hotel for customer service. It started with the check in. We arrived on a busy weekend and from the minute we arrived at the front desk we were apologized to at least twenty times for the amount of time we had to wait to get checked in, even though we had a reservation. Clearly unprepared for a busy day. It didn't get any better from there. The continental breakfast consisted of some juice and some toast all for the low price of $25. Ridiculous. On our last day, the maid came in and broke my laptop. We had it charging on the hotel provided chargers in between the two beds on the nightstand. This area was entirely too small to be charging electronic devices but we had no choice as no outlets were located next to the desk. Go figure. Apparently the maid knocked the computer off the nightstand and then put it back in hopes that no one would notice the giant cracked screen. When I brought it to the managers attention they simply said they would investigate it and then turn it over to the insurance company. Fast forward a month... claim denied and I am out $1700 for a replacement laptop. With the three night stay costing roughly $1000, my cost for the weekend stay and one computer was $2700. Just a bit pricey. To top it all off the room refrigerator also charged us for item we didn't even use. You heard me right, the refrigerator automatically charges you when you remove an item. Even if you put it back the fridge stills charges you. They fill the fridge so you cant put any personal items in it without removing their stuff. That is shady business. Overall, one star is far too much for this place.