InterContinental Stephen F. Austin

701 Congress Avenue, Austin, 78701-3216, TX

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1 Room / 2 Adults

1 rooms,
2 adults
  • Rooms:

    1
  • Adults:

    2
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TripAdvisor Rating

Overview

The InterContinental Stephen F. Austin is just four blocks from the Austin State Capitol and within walking distance of the famous 6th Street entertainment district, the University of Texas and other sites. The hotel, which underwent an extensive renovation in 2013, offers 190 guestrooms and suites for those looking for a luxurious experience in a place that is family-friendly. You’ll find all of the amenities you’d expect at a luxury hotel, from staff concierge to in-room coffeemakers to minibars, plus flat-screen TVs, bathrobes, room service, restaurants, an indoor swimming pool and fitness center. Babysitting can be arranged.

The hotel is part of the IHG Rewards club, which gets you free Wi-Fi and enables you to earn points and get special rates at all of the IHG brands, including Holiday Inn, InterContinental, Staybridge and Candlewood Suites. There’s also an AAA/CAA Family Fun offer that includes a room discount and breakfast for four guests.

Check-in time is 3 p.m., with check-out at noon.

Our Editor Loves

  • Downtown location
  • Luxury amenities
  • Restaurants that focus on local ingredients

Family Interests

  • Museum/Cultural

Family Amenities

  • Babysitting
  • Cribs
  • Kids' Theme Meals
  • Laundry

Reviews

Love Austin

by V6447OKjohna

I have been going to Austin on business for years and always raved about it when I got home to Toronto.My wife was sold and asked me to take her . great music great food and the InterContinental is in the center of it all.
Make sure that you go see the bats at dusk!

Worst customer service ever.

by Patrick L

I have been all over the world and stayed in many hotels but this one takes the cake for worst hotel for customer service. It started with the check in. We arrived on a busy weekend and from the minute we arrived at the front desk we were apologized to at least twenty times for the amount of time we had to wait to get checked in, even though we had a reservation. Clearly unprepared for a busy day. It didn't get any better from there. The continental breakfast consisted of some juice and some toast all for the low price of $25. Ridiculous. On our last day, the maid came in and broke my laptop. We had it charging on the hotel provided chargers in between the two beds on the nightstand. This area was entirely too small to be charging electronic devices but we had no choice as no outlets were located next to the desk. Go figure. Apparently the maid knocked the computer off the nightstand and then put it back in hopes that no one would notice the giant cracked screen. When I brought it to the managers attention they simply said they would investigate it and then turn it over to the insurance company. Fast forward a month... claim denied and I am out $1700 for a replacement laptop. With the three night stay costing roughly $1000, my cost for the weekend stay and one computer was $2700. Just a bit pricey. To top it all off the room refrigerator also charged us for item we didn't even use. You heard me right, the refrigerator automatically charges you when you remove an item. Even if you put it back the fridge stills charges you. They fill the fridge so you cant put any personal items in it without removing their stuff. That is shady business. Overall, one star is far too much for this place.

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