by Phil Corless
The Plaza Inn and Suites is a refreshing change of pace from the cookie-cutter chain hotels. From the quiet, outdoor patio of this boutique hotel, guests can look out over beautiful Ashland Creek while eating breakfast or enjoying a complimentary evening snack. Kids will love that snack time, when peanut butter sandwiches are offered along with chocolate chips cookies. It’s a nice touch, among many, that sets the Plaza Inn apart.
During the summer, it gets even better with a wine and cheese reception held on the outdoor patio every Friday and Saturday night. Parents will love the quiet, residential location that is mere minutes from the Shakespeare Festival and the rest of downtown. Parents will also appreciate the large rooms, which we found to be much bigger than standard. For a big family, look into one of their multi-room suites, which feature a kitchenette and fireplace. Remember to ask for something creekside so you can fall asleep to the sound of the babbling brook.
Other amenities include DVD players, free Wi-Fi, microwaves, refrigerators, a fitness center, outdoor hot tub, and a Tesla charging station. The hotel also offers several good discount packages in connection with nearby restaurants and spas.
Our Editor Loves
- Free breakfast
- Snack time each night
- Large suites
- Family Room 5+
- Free Breakfast
- Free Wi-Fi
The room was exactly what we needed. Comfortable, clean, and in an ideal location for exploring Ashland. Very close to Lithia Park and many good places to eat within walking distance. Would definitely stay again.
On the positive side, my room was well appointed with a very comfortable bed, nice furniture, and classy windows to look out over the parking lot! Really, quality stuff.
First check-in was unpleasant. I arrived at 3:47 and was told that check-in was 4 pm. No room was ready. They would call me when I could check in.... well, okay. I think 4 pm is kind of late, but, well, okay.
So, I went and picked up my OSF will call tickets and came back at 4:15. They front-desk simply checked me in then... they never called and told me a room was ready, but at least they gave me a room key.
The other service problem I had was with the cleaning of the room. By 3 pm my room hadn't been made up. The front desk cheerfully offered to have someone come by my room, but she noted that sometimes the rooms don't get serviced until after 5.
Seriously. Get more room cleaners. 5 pm??
And, then there is the issue of parking. Their underground garage says compacts only, although the spaces are plenty big. But, keep your non-compact on the main level! The problem is that the ramps were constructed so that average size cars have a very hard time exiting. (See the photograph of the ramp with many, many scrape marks from unsuccessful guest attempts!)
Of course, there are not enough parking spaces on the main level to accommodate the guests. So, ] had to park on the nearby city streets overnight a couple nights.
Finally, the pace is God-awful expensive. It's a motel room, not a resort. Apparently they do yield pricing and jack up the price to $250+/night for weekend nights.
Hey, the bed was comfortable. But after begging for a room key, fighting for parking, and paying a ransom, I decided to pass on this place for future trips.